Cannot Remove ShopAtHome spyware

[Dave]

Overall, MS AntiSpyware seems to work pretty good,
however, I have had problems removing one of the spywares
detected called ShopAtHome. Anytime I try to remove it,
it asks me to reboot my PC and then I have critical
system failures. I then have to to a restore on my
system to get back to where I started. Has anyone else
experienced this problem? If so, is there a way around
it? Thanks!

 

[Frank Saunders, MS-MVP IE/OE]

Overall, MS AntiSpyware seems to work pretty good,
however, I have had problems removing one of the spywares
detected called ShopAtHome. Anytime I try to remove it,
it asks me to reboot my PC and then I have critical
system failures. I then have to to a restore on my
system to get back to where I started. Has anyone else
experienced this problem? If so, is there a way around
it? Thanks!

ShopAtHomeSelect
http://www.doxdesk.com/parasite/ShopAtHomeSelect.html

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx

 

[R G]

Mr. Saunders,

Often times that does not work. And I've seen MS AntiSpy
leave the system in the state the user describes..

There seems to be another varient of their tools being
used by the "dark side" of the internet in that they don't
install properly and thus won't *un*install properly.

The way I got rid of these tools on a partners' machine
was to run PSTools' PSLIST program to find the system
hidden running application for shopathome's apps, and then
run several spyware catchers, MS's (still did nothing), Ad-
Aware (couldn't remove them) and then Spybot Search and
Destroy, found the problem, fixed it partially... and then
need to restart the system with a startup scan on next
boot... it was this that got rid of the spyware all
together.

and without manually editing the registry and
unregistering the servcie.

PSTools is free and available at
www.sysinternals.com

Spybot and Ad-Aware are free and "freeware" (Ad-Aware
encourages you to upgrade) and are available at the
following, respectively...
http://www.safer-networking.org/en/index.html
http://www.lavasoft.com/

-T

 

[Andre Da Costa]

Have you tried removing in Safe Mode?

Andre