SP4 install failed at wzcsetup.exe

[Andrew Gardner]

I've tried installing SP4 using both the express install and the full
download, a Win 2k pro setup. Both attempts failed in the post install
procedures and rolled back to the previous SP3 state. The last few entries
in svcpack.log seem to indicate an error from wzcsetup.exe. The
spuninst.log also has wzcsetup.exe as its first action.
The last few lines of svcpack.log are ...

Starting process: C:\WINNT\system32\wzcsetup.exe /i /P
***
Return Code = 2147942402
***
DoInstallation:RunInfProcesses for ProcessesToRun Failed
***
Service Pack 4 Setup encountered an error: An error in updating your
system has occurred.
***
Failed Deleting C:\WINNT\system32\msiinst.tmp 2
***
VerifySize: Unable to verify size: Source = NULL: c:\winnt\oem24.cat
***

An error in updating your system has occurred.

Select 'OK' to undo the changes that have been made, or select 'Cancel'
to quit. If you select 'Cancel', your system will be left in a partially
updated state and may not work correctly.
***

Any ideas on what may be causing the problem and how to resolve it? Note,
sp4iis.exe, which seems to have had some issues reported, returned 0 ...
success, in this case.

regards,
Andrew

 

[Tom Bailey [MS]]

Hi Andrew,

Wzcsetup.exe is the installation of the 802.1x package. There was an
earlier thread in the newsgroups with this same symptom. The resolution was
to install the standalone package first, then apply Sp4. To download the
standalone 802.1x package, search http://support.microsoft.com for 313664
or 802.1x.

Regards,
Tom Bailey [MS]

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Andrew Gardner]

Hi Andrew,

Wzcsetup.exe is the installation of the 802.1x package. There was an
earlier thread in the newsgroups with this same symptom. The resolution was
to install the standalone package first, then apply Sp4. To download the
standalone 802.1x package, search http://support.microsoft.com for 313664
or 802.1x.

Regards,
Tom Bailey [MS]

This posting is provided "AS IS" with no warranties, and confers no

rights.

Thanks. After installing the Q313664 update, SP4 installed successfully,
i.e. without the error from wzcsetup.exe.

Andrew