sounds on a computer

[Patricia]

I hope someone may have a clue as to what could cause
this.
I set up my computer for my friend. Everything worked
great. At start of windows sound played, and exit windows
sound played. Now nothing. We reset sounds in the control
panel. The sounds preview, CD plays and can be heard. Even
the recycle bin sound works, but not start and exit
windows.
Any clues? Help? Please?
Thank you
Patricia

 

[Mike Brown]

I hope someone may have a clue as to what could cause
this.
I set up my computer for my friend. Everything worked
great. At start of windows sound played, and exit windows
sound played. Now nothing. We reset sounds in the control
panel. The sounds preview, CD plays and can be heard. Even
the recycle bin sound works, but not start and exit
windows.
Any clues? Help? Please?
Thank you
Patricia

If the sounds still work in 'preview' this tells us a few things:
- Your sound card and drivers are probably functioning correctly
- The sound files themselves are in good order
- Media codecs are installed correctly

So the next thing to check is to make sure the 'Theme' or sound scheme is
set up correctly. Make sure the sounds are actually set up to play on this
computer during Windows startup and shutdown. Also, test with a few other
sounds (change your startup sound to something else, and see if there is any
difference.) Hope this helps.


--

Mike Brown
Process Manager

Asset Forwarding Corp.
EPA-compliant Recycling
DoD 5220.22-M Data Elimination
http://www.assetforwarding.com

 

[Patricia]

-----Original Message-----


If the sounds still work in 'preview' this tells us a few things:
- Your sound card and drivers are probably functioning correctly
- The sound files themselves are in good order
- Media codecs are installed correctly

So the next thing to check is to make sure the 'Theme' or sound scheme is
set up correctly. Make sure the sounds are actually set up to play on this
computer during Windows startup and shutdown. Also, test with a few other
sounds (change your startup sound to something else, and see if there is any
difference.) Hope this helps.


--

Mike Brown
Process Manager

Asset Forwarding Corp.
EPA-compliant Recycling
DoD 5220.22-M Data Elimination
http://www.assetforwarding.com

Hi Mike,
We did that. I even changed the sound theme to the default
windows, and still nothing at start up or shutdown.
I had it working and all set up. Then I moved the system
to my friend's house. We set the system up, all was good
and sounds were working. Then a couple days later, she
changed the start up sound and that is when it all went
silent. Funny thing was, we hadn't thought about testing
the recycle bin. We set sounds on other things and still
no difference. Then the other day when i was there, she
emptied the recycle bin and we both noticed the sound. We
were so excited, but then, nothing at shut down. :-(
we have changed sounds, defaulted and still, sound at
preview, but not at the actual function.
It is so Strange!
I have never encountered this before.
Any one else with suggestions? or more from you Mike?
I appreciate your help!
Patricia