R
Rick
I have a Sony VAIO PCG-GR370 laptop. It has a built
in "MagicGate" memory stick slot, which is apparently on
the PCI Bus internally, and should be treated by the
system as a removable hard drive.
The system came with XP Home. I recently realized that
the memory stick slot, which I use rarely, didn't work.
After extensive gyrations with Sony support, I finally
succumbed, and reinstalled the OS from the distribution
image. Works fine. However, when I upgrade to XP Pro,
the device disappears, and an "Unknown Device" appears
under the USB devices.
I am unable to find any drivers on any of the disks that
will correctly reinstall this device, nor on MS or Sony's
web sites. Sony claims the drivers in their Driver
Recovery CD \Drivers\SCSI32\VA32W2.SYS VA32XP.INF should
work, but the Device Manager says they don't "contain
information about my hardware."
Surely I am not the only person who ever tried to install
XP Pro on this sytem.
The knowledge base has not yet proved helpful. Any
insight would be appreciated.
(FWIW, I am a very advanced user, so, with all due
respect, simplistic troubleshooting responses will not be
particularly constructive.)
Thanks,
-Rick
in "MagicGate" memory stick slot, which is apparently on
the PCI Bus internally, and should be treated by the
system as a removable hard drive.
The system came with XP Home. I recently realized that
the memory stick slot, which I use rarely, didn't work.
After extensive gyrations with Sony support, I finally
succumbed, and reinstalled the OS from the distribution
image. Works fine. However, when I upgrade to XP Pro,
the device disappears, and an "Unknown Device" appears
under the USB devices.
I am unable to find any drivers on any of the disks that
will correctly reinstall this device, nor on MS or Sony's
web sites. Sony claims the drivers in their Driver
Recovery CD \Drivers\SCSI32\VA32W2.SYS VA32XP.INF should
work, but the Device Manager says they don't "contain
information about my hardware."
Surely I am not the only person who ever tried to install
XP Pro on this sytem.
The knowledge base has not yet proved helpful. Any
insight would be appreciated.
(FWIW, I am a very advanced user, so, with all due
respect, simplistic troubleshooting responses will not be
particularly constructive.)
Thanks,
-Rick