(Someone Please Help) Outlook Password won't save and I can't fin

[niceguyneedshelp]

Please understand that I have read and tried Microsofts suggestions to no
avail. I have googled and read many posts with the same problem with no
solution. Someone please help.

Outlook 2003, XP
Outlook simply will not retain a password even when the "save password" box
is checked. It continues to ask every time. I have multiple addresses for a
business and punching in a password for every address everytime email is
checked simply not practicle.

I have tried these suggestions at
http://support.microsoft.com/default.aspx/kb/290684.

Does anyone have anymore ideas? Please?

 

[niceguyneedshelp]

Doesn't anyone have any ideas? Doesn't Microsoft have representatives here
to help answer questions. Can someone please help me?

 

[Brian Tillman]

Doesn't anyone have any ideas?

The KB article was the best bet for a solution.

Doesn't Microsoft have representatives here to help answer questions.
No.

Can someone please help me?

Open a support incident with Microsoft if you need the problem resolved
quickly. Otherwise, you'll have to wait until someone who has something
else to suggest posts.

 

[niceguyneedshelp]

I found a solution. I had to call Microsoft directly and get them to work on
my computer. It took them a couple two hour calls. It turned out to be
something with XP and the registry.

 

[mbelsky]

I found a solution.  I had to call Microsoft directly and get them to work on
my computer.  It took them a couple two hour calls.  It turned out to be
something with XP and the registry.







- Show quoted text -

any chance you can give some details to the fix? I am having the same
issue with outlook 2003 and I have followed all the microsoft
suggestions regarding the registry I could find. Pleaseshare your
info?

Michael

 

[mbelsky]

any chance you can give some details to the fix? I am having the same
issue with outlook 2003 and I have followed all the microsoft
suggestions regarding the registry I could find. Pleaseshare your
info?

Michael- Hide quoted text -

- Show quoted text -

The problem will be fixed(at least it was for me) after following the
instructions at http://windowsxp.mvps.org/usershellfolders.htm

Resetting the shell keys in the registry using the supplied reg file,
then I deleted the key in the Protected System Storage key (not sure
if u have to do this), then rebooted, then reentered outlook password
and WHALLA no more issues.