Some Windows XP Updates Fail

[Robert Houk]

This week I successfully added 11 updates, but four refuse to install, each
having failed in independent attempts. I have two year old DELL Dimension
8300 (Intel, top of line when purchased) with lots of memory, etc.

Failed:
Windows Internet Explorer 7.0 for Windows XP
Security Update for Windows Media Player 10 for Windows XP (KB917734)
Security Update for Windows Media Player Plug-in (KB911564)
Update for WMDRM-enabled Media Players (KB902344)

IE 7.0 has gives a link to suggested fixes.....I've tried all and they don't
work.

Otherwise, I'm up to date on updates......dozens successfully installed.

Suggestions?

RLH

 

[Leonard Grey]

Disable your "anti-" software (anti-virus, anti-spyware, anti-trojan,
etc.) when you install updates. Don't disable your firewall (unless you
have a router). And don't forget to re-enable your protective software
afterwards.

To install Internet Explorer 7, If you installed IE 7 follow these
directions /exactly/:

http://www.ie-vista.com/known_issues.html#pre-install.

Rather than installing through Microsoft Update, download the IE 7
installer from Microsoft:

http://www.microsoft.com/windows/downloads/ie/getitnow.mspx

and install directly from your hard disk.

 

[Gerry]

Robert

If Leonard's suggestions don't work.

Select, Start, Help and Support, Keep your Windows up- to-date with
Windows Update, Review your Update History and click on the Failed Icon
(if any) in the Status Column. What does it say fo each failed update??



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Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
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