Doug
If you have forgotten the password for the only administrator account on the
computer, you do not have a lot of options to recover. You cannot do
anything that requires administrator privileges unless you know that
password. This includes enabling the built-in administrator account. You
cannot even access the built-in administrator account in Safe Mode.
The recovery options you do have is:
1. If you have an upgrade or full Vista installation disk, there is a
procedure available that will allow to enable the built-in administrator
account which you could use to change the password for the other
administrator account. (This does not include a recovery disk that is
supplied with a new computer)
See option 2 at the following website.
What do I do: I can no longer log in or elevate to an administrator account:
http://www.jimmah.com/vista/Administration/locked_out_of_admin.aspx
2. You can purchase a program that can reset the password on your
administrator account.
Here is the program I recommend.
A@PC: Windows Password Recovery Software. Reset Administrator Password. XP
VISTA 2003 2000 NT.:
http://www.password-changer.com/
There is also instructions for creating a password recovery disk on the
following website.
Password recovery disk
http://home.eunet.no/~pnordahl/ntpasswd/,
Although this is a free program, it can be a daunting process for anyone who
is not familiar with such things as burning an ISO file as an image and
creating it as a bootable CD.
