sign in failure

G

Guest

I have both an hotmail and an msn address i can sign in on the hotmail fine but when i sign in on the msn address it connects me for a split second then disconnects me again.There has been no change I can think of within pc
they both have different passwords by the way, any help would be much appreciated as its driving me crazy
 
J

Jonathan Kay [MVP]

Greetings Craig,

As a quick solution (note that this will remove your custom emoticons, display pictures,
etc.), close MSN Messenger (right-click its icon in the system tray/notification area, by the
clock and choose Exit).

Then click Start, then Run, type:
%appdata%\microsoft
and click OK.
Then right-click the MSN Messenger folder, choose Delete, and then confirm the operation.

After you've removed the MSN Messenger folder, simply restart MSN Messenger by going to the
Start button, (All) Programs, and MSN Messenger 6.1. Then try signing in again.
____________________________________________
Jonathan Kay
Microsoft MVP - MSN Messenger/Windows Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com


Craig said:
I have both an hotmail and an msn address i can sign in on the hotmail fine but when i sign
in on the msn address it connects me for a split second then disconnects me again.There has
been no change I can think of within pc.
they both have different passwords by the way, any help would be much appreciated as its
driving me crazy
 

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