Sign in failed: automation server can't create object

[Peter Sale]

First,to the best of my knowledge, Outlook Express 6 is working fine. That being said, when I attempt to request remote assistance via email I see a warning that

Outlook Express is not set up

and nothing at all happens when I click on

Set up Outlook Express ...


When I attempt to request Remote Assistance via Windows Messenger, the following error message is displayed
Sign in failed: automation server can't create object

This is my "old" p3 550MHz PC, formerly Windows 98, but now upgraded to Windows XP Pro. Probably I need to remove and reinstall Windows Messenger so that the friend who now owns this PC can sign on with his Messenger ID rather that mine. But that's the subject of another post.

--
Regards,

Peter Sale
Santa Monica, CA USA
To email me, just pull 'my-leg.'

 

[Frank Saunders, MS-MVP IE/OE]

First,to the best of my knowledge, Outlook Express 6 is working fine.
That being said, when I attempt to request remote assistance via
email I see a warning that

Outlook Express is not set up

and nothing at all happens when I click on

Set up Outlook Express ...


When I attempt to request Remote Assistance via Windows Messenger,
the following error message is displayed
Sign in failed: automation server can't create object

This is my "old" p3 550MHz PC, formerly Windows 98, but now upgraded
to Windows XP Pro. Probably I need to remove and reinstall Windows
Messenger so that the friend who now owns this PC can sign on with
his Messenger ID rather that mine. But that's the subject of another
post.

Automation server can't create object
Could be caused by BHOs or spyware
http://support.microsoft.com/?kbid=274486

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com/security/protect/

 

[PA Bear]

Is MS Office or Outlook also installed?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP

Are You Ready for WinXP SP2?
http://support.microsoft.com/default.aspx?pr=windowsxpsp2

What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx

AumHa Forums
http://forum.aumha.org
First,to the best of my knowledge, Outlook Express 6 is working fine.
That being said, when I attempt to request remote assistance via email I see
a warning that

Outlook Express is not set up

and nothing at all happens when I click on

Set up Outlook Express ...


When I attempt to request Remote Assistance via Windows Messenger, the
following error message is displayed
Sign in failed: automation server can't create object

This is my "old" p3 550MHz PC, formerly Windows 98, but now upgraded to
Windows XP Pro. Probably I need to remove and reinstall Windows Messenger
so that the friend who now owns this PC can sign on with his Messenger ID
rather that mine. But that's the subject of another post.

 

[Peter Sale]

Yes, both MS Office and Outlook are installed. However, my friend is a consultant who wears several hats, depending on who is working for, so he needs the concept of Identities offered by Outlook Express for all his email. Sadly, Outlook does not have this "identity" concept implemented.
--
Regards,

Peter Sale
Santa Monica, CA USA
To email me, just pull 'my-leg.'

"PA Bear" responded...
Is MS Office or Outlook also installed?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP

Are You Ready for WinXP SP2?
http://support.microsoft.com/default.aspx?pr=windowsxpsp2

What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx

AumHa Forums
http://forum.aumha.org
...
First,to the best of my knowledge, Outlook Express 6 is working fine. That being said, when I attempt to request remote assistance via email I see a warning that

Outlook Express is not set up

and nothing at all happens when I click on

Set up Outlook Express ...


When I attempt to request Remote Assistance via Windows Messenger, the following error message is displayed
Sign in failed: automation server can't create object

This is my "old" p3 550MHz PC, formerly Windows 98, but now upgraded to Windows XP Pro. Probably I need to remove and reinstall Windows Messenger so that the friend who now owns this PC can sign on with his Messenger ID rather that mine. But that's the subject of another post.

 

[PA Bear]

The complete install of MS Office usually makes MS Outlook the default Mail
Client, whether you want it or not. You will have to make OE the default
Mail Client:

1. http://www.oehelp.com/oedef.aspx; then...

2. http://www.oehelp.com/oelnk.aspx

If still no joy, see:

SendTo and E-mail Links Do Not Work Using Outlook Express as Default
http://support.microsoft.com/?kbid=306098

Additional resources about Remote Assistance and OE in WinXP Pro
http://snipurl.com/8rcq

HTH
--
~PA Bear
Yes, both MS Office and Outlook are installed. However, my friend is a
consultant who wears several hats, depending on who is working for, so he
needs the concept of Identities offered by Outlook Express for all his
email. Sadly, Outlook does not have this "identity" concept implemented.
--
Regards,

Peter Sale
Santa Monica, CA USA
To email me, just pull 'my-leg.'

"PA Bear" responded...
Is MS Office or Outlook also installed?
--
~Robear Dyer (PA Bear)
MS MVP-Windows (IE/OE), AH-VSOP

Are You Ready for WinXP SP2?
http://support.microsoft.com/default.aspx?pr=windowsxpsp2

What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx

AumHa Forums
http://forum.aumha.org
...
First,to the best of my knowledge, Outlook Express 6 is working fine.
That being said, when I attempt to request remote assistance via email I see
a warning that

Outlook Express is not set up

and nothing at all happens when I click on

Set up Outlook Express ...


When I attempt to request Remote Assistance via Windows Messenger, the
following error message is displayed
Sign in failed: automation server can't create object

This is my "old" p3 550MHz PC, formerly Windows 98, but now upgraded
to Windows XP Pro. Probably I need to remove and reinstall Windows
Messenger so that the friend who now owns this PC can sign on with his
Messenger ID rather that mine. But that's the subject of another post.