Shutdown Problems

[Tina PT]

Computer restarts when shutdown option is selected.
I already tried unchecking the Automatically Restart
option under the Properties/Advanced/Startup and Recovery
menus.

Any other suggestions??

Thank YOu.

 

[Tom Swift]

See the Startup and Shutdown Troubleshooter in the Help and Support Center.

Tom Swift

 

[agh]

While trying to research my problem, I saw there is a
Microsoft messge regarding this problem. Here is the link
to the article:
http://support.microsoft.com/default.aspx?scid=kb;en-
us;311806&Product=winxp
The article # is 311806 under the knowledge base