Responses inline below.
--
Michael Solomon MS-MVP
Windows Shell/User
Backup is a PC User's Best Friend
DTS-L.Org:
http://www.dts-l.org/
Questa said:
Thanks for your response! I followed instructions and here are
results-most of them I am unsure as of how to address them.My system was
clear of viruses and malware. 1.No checkmark in "Automatically Restart"
No problem. I always make that suggestion because it is usually turned on
by default. I routinely suggest it as a precaution because if it is
checked, if updating drivers or patching the system causes the system to
crash it would restart without displaying an error message.
2.Event Viewer had
several "Errors"-Under system there were 4 of these event s #1005 -DCOM
got error,service cannot be started, it is disabled or no enabled devices
associated with it. Attempting to start service NetSvc with arguments in
service in order to run HKLM/software/Intel/Network Service/NCS/Synclayer
modules/NCSNet Service.
This is a fairly common error and probably has nothing to do with your
issue. Some services on XP are for purposes beyond a user's needs. In your
case, it appears to be related to a device which you either are not using
and as such have no connection or because you are not using it, the service
has been disabled.
3. Event viewer had several "Warnings"-Under
application there were 2 of these events#1517 -Windows saved user
(computer name) /Owner registry while an application or service was still
using the registry during log off. User NT Authority/system,
Source-Userevn.
Again, fairly commone but in your case might be related to the error on
shutdown but only as a symptom caused by whatever application is hanging
when the system shuts down.
4.Several "Warnings"-Under evnt agnt there were 2 of these events #'s 1015 &
1003 -Trace level parameter not located in registry, Default trace level
used is 32. Under userenv event #1517-Services running as a user account,
configure them to run local or Network Service Account.
Above seems to indicate something you have installed is making a call to the
registry but there are no registry references. All of the above seems to
indicate some network related issue but does not reveal the source. Perhaps
some device you have connected to the system or some software you have
installed. A situation such as this usually requires removing items one by
one, then running the system for awhile after each removal to see if you
still have the issue. This applies to both software and hardware. In other
words, if after removing all applications you still have the issue, you'd
disconnect hardware items one by one until the issue goes away.
The above begs the question, do you have something connected to your network
interface card, if yes, what item might that be? Any other type of unusual
software or networking applications.
I hope I submitted this correctly. When I placed the XP CD in and clicked
on
"check system Compatibilty", I got the following message -Version on
systerm is different that one on CD,if you continue will lose newer
version. Should I go ahead with this and when finished just reinstall
SP2?....Thanking you in Advance.
If you have SP1 or SP2 installed on the system and you have a version of XP
that dates back prior to either one or both of those, you would receive this
error. If you were doing a repair install, you would have to remove the
service pack before proceeding. I have not seen that before as a response
to the compatiblity check but if you have a service pack installed, you
might want to first remove it before running the check.
You didn't mention anything about virus checking or the chack for malware
with Ad Aware, did these turn up negative?