Hi again,
This is new territory for me ... didn't even know there was such a thing as
an event log. At any rate:
• The program is Adobe PhotoDeluxe 2.0, which came on a CD for HP's ScanJet
3200c. Even though it's several years old, the front of the software CD says
that it's for Windows XP. I've successfully used the CD on another computer
that has Windows XP.
• As for Error messages: I was doing so many things to try to correct this
last night that I'm a bit muddled as to which error messages might be
relevant. One thing is clear...the following sequence occurred over and over
and over and over and over and ...well, you get the point ...
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7023
Date: 9/22/2006
Time: 7:57:09 PM
User: N/A
Computer: KE_OFFICE
Description:
The Application Management service terminated with the following error:
The specified module could not be found.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Event Type: Information
Event Source: Service Control Manager
Event Category: None
Event ID: 7035
Date: 9/22/2006
Time: 7:57:09 PM
User: KE_OFFICE\Owner
Computer: KE_OFFICE
Description:
The Application Management service was successfully sent a start control.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Event Type: Information
Event Source: Service Control Manager
Event Category: None
Event ID: 7036
Date: 9/22/2006
Time: 7:57:09 PM
User: N/A
Computer: KE_OFFICE
Description:
The Application Management service entered the stopped state.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7023
Date: 9/22/2006
Time: 7:57:09 PM
User: N/A
Computer: KE_OFFICE
Description:
The Application Management service terminated with the following error:
The specified module could not be found.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
This event also occurred a few times:
Event Type: Error
Event Source: Service Control Manager
Event Category: None
Event ID: 7000
Date: 9/22/2006
Time: 9:43:43 PM
User: N/A
Computer: KE_OFFICE
Description:
The mrtRate service failed to start due to the following error:
The system cannot find the file specified.
For more information, see Help and Support Center at
http://go.microsoft.com/fwlink/events.asp.
Also, when I tried to shut down the computer last night in utter
frustration, I kept getting a pop-up window (and unfortunately, I was too
fatigued to remember to write down what it said) that had to do with my f:\
drive --my CD drive where I'd been trying to load this software from-- asking
me to choose CANCEL or ABORT. Neither one worked so I finally just unplugged
the computer :-( This morning, when I powered it up again, there was a
message to put the ScanJet 3200c software into the f:\ drive, which I did --
but then the same sequence of problems started up again, where I get the
"SHARE.EXE was not loaded or a shared region was locked" message.