Server can't shutdown or restart

[Steve]

When I try to reboot or shutdown my Windows 2000 server it
hangs and i have to manually power off and power on the
server. There are no error messages in the event logs.
Any ideas?

 

[Daniel Chang [MSFT]]

First, try updating the BIOS and look for updates in drivers.

Where does it hang? If it hangs at the black screen with blinking cursor,
it's probably a device / device driver. If it hangs somewhere else, it
might be a service/application.

--
--
Daniel Chang
Server Setup Team

Search our Knowledge Base at http://support.microsoft.com/directory
Visit the Windows 2000 Homepage at
http://www.microsoft.com/windows2000/default.asp
See the Windows NT Homepage at http://www.microsoft.com/ntserver/

NOTE: Please reply to the newsgroup and not directly to me. This allows
others to add to and benefit from these threads and also helps to ensure a
more timely response. Thank you!
This posting is provided "AS IS" without warranty either expressed or
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merchantability or fitness for a particular purpose.
The views and opinions expressed in this newsgroup posting are mine and do
not necessarily express or reflect the views and / or opinions of Microsoft.

 

[Kevin]

What if it hangs at the blank blue screen? I either have
to power it of then back on, or walk away and come back
after about 5 minutes. Can anyone help?

Kevin

 

[Steve Parry [MVP]]

When I try to reboot or shutdown my Windows 2000 server it
hangs and i have to manually power off and power on the
server. There are no error messages in the event logs.
Any ideas?

http://support.microsoft.com/?kbid=315409

 

[Daniel Chang [MSFT]]

It's probably a service or application -- try following the steps in
http://support.microsoft.com/?id=315409 or using tools like taskmanager and
msconfig to locate problem services and applications.

Cheers,
Daniel

--
--
Daniel Chang
Server Setup Team

Search our Knowledge Base at http://support.microsoft.com/directory
Visit the Windows 2000 Homepage at
http://www.microsoft.com/windows2000/default.asp
See the Windows NT Homepage at http://www.microsoft.com/ntserver/

NOTE: Please reply to the newsgroup and not directly to me. This allows
others to add to and benefit from these threads and also helps to ensure a
more timely response. Thank you!
This posting is provided "AS IS" without warranty either expressed or
implied, including, but not limited to, the implied warranties of
merchantability or fitness for a particular purpose.
The views and opinions expressed in this newsgroup posting are mine and do
not necessarily express or reflect the views and / or opinions of Microsoft.