serial code on dsic doesnt work

[cchris]

hello

my friend has windows 98 se. he is upgrading to XP.

he typed in the serial code that was suplied with the cd
and it did not work.

this has happened to me before when i have installed
windows xp on my computer (not using the same cd as my
mate obviously) but instead, i had to use the serial
code that was on the computer, on the shiny microsoft
sticker. it worked fine then.

thing is, he doesnt have one of these shiny labels on his
computer, what should he do?

would be very greatful if you could get back to me asap

thanks a lot.

chris

 

[John Barnett MVP]

You could take it back to the shop and explain that the product code doesn't
work.
You might also like to read the details on this link:
How to Replace Lost, Broken, or Missing Microsoft Software or Hardware
http://support.microsoft.com/default.aspx?scid=KB;en-us;326246

Please note that before you do anything make sure you have the reciept/bill
of sale for the software. If you have no proof of purchase you have no
redress.

 

[Bruce Chambers]

Greetings --

You need to examine the Product Key very carefully. It's
awfully easy to mistake a "B" for an "8," a "G" for a "6," an "S" for
a "5," or a "Q" for a "0" or "O." Fortunately, Microsoft had the good
sense to leave the "1's," "I's," "O's," and "0's" out of the equation.
Also, be sure that your CapsLock if _off_ while entering the Product
Key.

Troubleshooting Invalid CD Key Error Message During Windows XP Setup
http://support.microsoft.com/default.aspx?scid=kb;en-us;310637


Bruce Chambers

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