jacci said:
Yes this does work most times without an attachment and on the "ODD"
occasion it will send with an attachment. It doesn't seem to matter what
size the attachment is. I've managed to have one go through that is 6MB and
ones that are only 53KB don't???
I'm using Norton Anti Virus and although it does scan the outgoing emails
(which I would like to disable somehow) I've actually contacted them
regarding this and we disabled and uninstalled the program and I still get
the error.
I'm using and ADSL connection and the laptop connects via wireless router.
The laptop is at home and I've never taken it out of home to see if there is
still the problem. We do have another laptop in the house that we use for
business purposes and don't seem to have any issues with that at all, however
it does use outlook for mail.
The only other problems I have at the moment is that it is very slow when
browsing the internet. This is a brand new laptop and I wouldn't think it
had any issues with me having to delete internet files/cookies to help with
the speed but hey... I tried that anyway.
I agree with Gary, and Norton tech support is dubious sometimes. Why any
company supplies and uninstaller that then needs another go over with a
"Debris Removal" tool has to make you wonder
A good rule when removing security software it is to first prevent it
from automatically starting when Windows starts and then reboot before
uninstalling, so you can make sure there are no components left running
in the background. What can happen is that some "Protected" parts of the
software don't get removed but the controls do, so thereafter you are
stuck with (say) a firewall complete with settings and no way to control it.
Either way don't do anything hasty. What you can also do is visit the
maker's website and check for Driver updates and other stuff. Yes it's
new from your perspective but may have drivers on the networking side
that have since been modified. Also check for any forums they may have
and sometimes a plain old Google search for words like the model number
and "Slow" or "Attachment" or similar can land you right on a solution.
