R
r1jones
Sending eMail with attachments problems
I have been having a problem sending attachments with Windows Mail reliably.
After many months of bothering Comcast, my computer vendor, and anyone else
who will listen, I am turning to this forum (Microsoft won't talk to me
because my copy of Windows is OEM). I am very frustrated by the problem. I
am tired of the Apple people telling me that it is absurd that a computer
cannot send a eMail with a simple attachment in todays world.
Attachment is a power point presentation (*.pps) 2.63 MB
Intel Quad Core computer, Nvidia Graphics card, 2 GM Memory, dual boot with
each operating system on a separate disk drive. ISP Comcast, both computers
connected through a Belkin wireless router (Apple is wireless, PC is wired
ethernet).
eMail ERROR
Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Subject 'test 51', Account: 'r1jones', Server:
'smtp.comcast.net', Protocol: SMTP, Port: 587, Secure(SSL): No, Socket Error:
10053, Error Number: 0x800CCC0F
WINDOWS XP Professional, Account (e-mail address removed)
No virus software
Windows firewall, with Outlook Express in exception list
Fails with same error message
Safe mode with networking Fails with same error message
Apple computer with (e-mail address removed) account succeeds with same
attachment through the same network
WINDOWS VISTA Home Premium
Clean reinstall of Vista
McAfee virus software uninstalled
Windows firewall, with Windows Mail in exception list
Fails with Windows Mail
Fails with Mozilla Thunderbird
None of this worked
http://support.microsoft.com/default.aspx?scid=kb;en-us;813514
Where do I now turn for help?
I have been having a problem sending attachments with Windows Mail reliably.
After many months of bothering Comcast, my computer vendor, and anyone else
who will listen, I am turning to this forum (Microsoft won't talk to me
because my copy of Windows is OEM). I am very frustrated by the problem. I
am tired of the Apple people telling me that it is absurd that a computer
cannot send a eMail with a simple attachment in todays world.
Attachment is a power point presentation (*.pps) 2.63 MB
Intel Quad Core computer, Nvidia Graphics card, 2 GM Memory, dual boot with
each operating system on a separate disk drive. ISP Comcast, both computers
connected through a Belkin wireless router (Apple is wireless, PC is wired
ethernet).
eMail ERROR
Your server has unexpectedly terminated the connection. Possible causes for
this include server problems, network problems, or a long period of
inactivity. Subject 'test 51', Account: 'r1jones', Server:
'smtp.comcast.net', Protocol: SMTP, Port: 587, Secure(SSL): No, Socket Error:
10053, Error Number: 0x800CCC0F
WINDOWS XP Professional, Account (e-mail address removed)
No virus software
Windows firewall, with Outlook Express in exception list
Fails with same error message
Safe mode with networking Fails with same error message
Apple computer with (e-mail address removed) account succeeds with same
attachment through the same network
WINDOWS VISTA Home Premium
Clean reinstall of Vista
McAfee virus software uninstalled
Windows firewall, with Windows Mail in exception list
Fails with Windows Mail
Fails with Mozilla Thunderbird
None of this worked
http://support.microsoft.com/default.aspx?scid=kb;en-us;813514
Where do I now turn for help?