Hi Dennis,
Here are some ideas:
1. Boot into Safe Mode, Uninstall the update, restart normally.
2. If this doesn't work, boot into Safe Mode, use System Restore, Restore
back to a time prior to the update.
MORE INFORMATION:
Please review the following KB Articles which will provide additional
techniques: use in roughly the order presented below.
307852 HOW TO: Start Your Computer by Using the Last Known Good
Configuration
http://support.microsoft.com/?id=307852
315222 A Description of the Safe Mode Boot Options in Windows XP
http://support.microsoft.com/?id=315222
308041 Resources for Troubleshooting Startup Problems in Windows XP
http://support.microsoft.com/?id=308041
306084 HOW TO: Restore the Operating System to a Previous State in Windows
XP
http://support.microsoft.com/?id=306084
304449 HOW TO: Start the System Restore Tool from a Command Prompt in
Windows XP
http://support.microsoft.com/?id=304449
283252 Non-Administrator User Is Unable to Start System Restore Utility
http://support.microsoft.com/?id=283252
310353 How to Perform a Clean Boot in Windows XP
http://support.microsoft.com/?id=310353
316434 HOW TO: Perform Advanced Clean-Boot Troubleshooting in Windows XP
http://support.microsoft.com/?id=316434
310560 How to Troubleshoot By Using the Msconfig Utility in Windows XP
http://support.microsoft.com/?id=310560
=========
This posting is provided "AS IS" with no warranties, and confers no rights.
Windows XP Security Homepage:
http://www.microsoft.com/windowsxp/security/default.asp
Windows 2000 Security Homepage:
http://www.microsoft.com/windows2000/security/default.asp
Top 10 Windows Newsgroups Security Questions:
http://www.microsoft.com/technet/newsgroups/default.asp?url=/technet/newsgro
ups/nodepages/sectop10.asp
=========
Paul Hayes, MCSE
Product Support Services
Microsoft Corporation
(e-mail address removed)
--------------------
| From: "Dennis" <
[email protected]>
| Subject: security update
| Date: Thu, 5 Feb 2004 04:58:33 -0800
|
| I applied Windows Security Update for February 2, 2004.
| System rebooted and now LCD on laptop remains dark. I'm a
| novice, anyone got any ideas?
|
| Thanks,
|
| D
