Secure web site problem

[Guest]

I have a computer with Internet Explorer 6.

When you brows the internet, you do not have a problem.

The problem

You go to ebay... you click the sign in link, and it will not load the page
to allow to log in.

When you go to a shopping site, you can shop and add everything to the cart.
When you go to check out, it will not load the page.

It appears that IE will not allow to display any secure web page.

please start me in teh right direction

 

[Jon Kennedy]

HOW TO: Troubleshoot Situations Where You Cannot Complete MSN Sign-up or
Connect to SSL Secured (128-Bit) Web Sites by Using Internet Explorer in
Windows XP
http://support.microsoft.com/?kbid=813444

"The Page Cannot Be Displayed" Error Message on a Secure Web Site
http://support.microsoft.com/?kbid=303807

More help here: http://inetexplorer.mvps.org/answers/17.html

 

[Jan Il]

Hi Brian

You don't mention the version of Windows you have, so I will have to take a
guess as some suggestions. Try the following and see it if helps:

Make sure your firewall is not blocking port 443. See also
http://windows-help.net/WindowsXP/troub-10.html

HOW TO: Troubleshoot Situations Where You Cannot Connect to Secure Web Sites
by Using Internet Explorer in Windows XP
http://support.microsoft.com/?kbid=813444

"The Page Cannot Be Displayed" Error Message on a Secure Web Site
http://support.microsoft.com/?kbid=303807

Courtesy of Frank Saunders -

How to troubleshoot problems accessing secure Web pages with IE6 SP2
http://support.microsoft.com/?kbid=870700

Windows XP stops responding when you download updates from Windows Update
http://support.microsoft.com/default.aspx?scid=kb;en-us;831429

Check the hosts file. Probably entries there that prohibit going to those
sites.

also.

Tools>Internet Options>Privacy
Click Sites.
Enter each of the websites you can not access and click Always Allow:

If the above does not help, check the following...

Access Secured Websites
http://support.microsoft.com/?kbid=813444

Also..... try adding the site to your Trusted Zone.
How to add a site to a Trusted Zone in Internet Explorer
http://surfthenetsafely.com/ieseczone7.htm

If you have Zone Alarm, you might also check the Trusted area there too:
http://castlecops.com/postt79691.html

Hope this helps.

Jan
MS MVP - Windows/Internet Explorer
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that's why they're so contagious.

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[Guest]

Thank you both for the information,

Windows XP home SP2 is the OS, I will try these suggestions and see if they
work, if not, I will return with feedback

Brian