Scrolling problem in Internet and Windows Explorer

[Vern]

Many months ago, immediately after I installed the SBC
Yahoo/DSL upgrade, I started having problems with both
Internet Explorer and Windows Explorer. Basically, when I
use the scroll wheel on my mouse, most of the time (80-
90% of the "clicks") I (correctly) scroll up and down the
page. Unfortunately, the rest of the time these programs
start scrolling back and forward through the page stack
(i.e the system becomes unresponsive, starts clicking and
my screen starts jumping around as though I was clicking
on the Back and Forward buttons). Other programs (Word,
Excel, etc.) work fine. I have gone so far as to
uninstall Internet Explorer and reinstall it to no
effect. I have never knowingly reconfigured anything to
select the behavior. I'm hoping that someone can tell me
how to fix this problem. Thank you.

 

[DVarnau]

Vern,
There's a good possibility that this is being caused by a third-party
program (adware, spyware, parasite)

BHODemon 1.0 from http://www.definitivesolutions.com/bhodemon.htm is a good
program to start with.

Then download, install, *update* and run these two programs:
Ad-aware from http://www.lavasoft.de/software/adaware/
Spybot from http://security.kolla.de/

Additional information at:
Dealing with Unwanted Spyware and Parasites:
http://mvps.org/winhelp2002/unwanted.htm
BHOs and Spyware
http://www.generation.net/~hleboeuf/spyware.htm#BHOCOP
Bugs, Glitches & Stuffups: http://www.mvps.org/inetexplorer/Darnit.htm

Search for common parasites at http://www.doxdesk.com/parasite/

Also... do you run an (updated) anti-virus program?

Regards,
Don