Screwed up my computer even more - HELP!

[Bob]

I posted yesterday about having screwed up my home
computer and was told to do a "Repair Install" of my Xp
Pro.

When I put my XP Upgrade CD (I had upgraded from Win 98)
in the drive, Repair Install was not an available option.
So I opted to to a plain upgrade (recommended).

About halfway through the process, I got a "Fatal Error
Message:

An error has occurred that prevents Setup from
continuing.

Setup failed to install the product catalogs. This is a
fatal error. The setup files should contain more
information.

Setup failed to remove . . . <then it listed the
following product catalogs:>
IEEXCET.cat
SP1.CAT
DXBDA.CAT
DXXP.CAT
WMPLAYER.CAT
DXXP.CAT

Error: the signature file for Windows XP Professional
Upgrade is invalid. The error code is 426.

The service has not been started."

Now, I'm stuck in an endless loop. Each time I reboot the
machine, it comes back to the point in the XP upgrade
where the process stopped. It does this even if the
upgrade CD is no longer in the drive.

So now the computer is totally inoperable.

What do I do now?

(I'm sending this from my office compuer.)


Bob

 

[Leonard Severt [MSFT]]

I posted yesterday about having screwed up my home
computer and was told to do a "Repair Install" of my Xp
Pro.

When I put my XP Upgrade CD (I had upgraded from Win 98)
in the drive, Repair Install was not an available option.
So I opted to to a plain upgrade (recommended).

About halfway through the process, I got a "Fatal Error
Message:

An error has occurred that prevents Setup from
continuing.

Setup failed to install the product catalogs. This is a
fatal error. The setup files should contain more
information.

Setup failed to remove . . . <then it listed the
following product catalogs:>
IEEXCET.cat
SP1.CAT
DXBDA.CAT
DXXP.CAT
WMPLAYER.CAT
DXXP.CAT

Error: the signature file for Windows XP Professional
Upgrade is invalid. The error code is 426.

The service has not been started."

Now, I'm stuck in an endless loop. Each time I reboot the
machine, it comes back to the point in the XP upgrade
where the process stopped. It does this even if the
upgrade CD is no longer in the drive.

So now the computer is totally inoperable.

What do I do now?

(I'm sending this from my office compuer.)


Bob

You want to restart the setup.

Boot from Windows XP CD.
Choose setup
Accept the license agreement
Windows will discover a setup is in progress and give option to continue

That will recopy some setup files and hopfully resolve the problem with
the missing cat files.

Leonard Severt

Windows 2000 Server Setup Team

 

[Carey Frisch [MVP]]

"Failed To Install Product Catalog" Error Message When You Install Windows XP
http://support.microsoft.com/default.aspx?scid=kb;en-us;823303&Product=winxp

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

---------------------------------------------------------------------------------


|I posted yesterday about having screwed up my home
| computer and was told to do a "Repair Install" of my Xp
| Pro.
|
| When I put my XP Upgrade CD (I had upgraded from Win 98)
| in the drive, Repair Install was not an available option.
| So I opted to to a plain upgrade (recommended).
|
| About halfway through the process, I got a "Fatal Error
| Message:
|
| An error has occurred that prevents Setup from
| continuing.
|
| Setup failed to install the product catalogs. This is a
| fatal error. The setup files should contain more
| information.
|
| Setup failed to remove . . . <then it listed the
| following product catalogs:>
| IEEXCET.cat
| SP1.CAT
| DXBDA.CAT
| DXXP.CAT
| WMPLAYER.CAT
| DXXP.CAT
|
| Error: the signature file for Windows XP Professional
| Upgrade is invalid. The error code is 426.
|
| The service has not been started."
|
| Now, I'm stuck in an endless loop. Each time I reboot the
| machine, it comes back to the point in the XP upgrade
| where the process stopped. It does this even if the
| upgrade CD is no longer in the drive.
|
| So now the computer is totally inoperable.
|
| What do I do now?
|
| (I'm sending this from my office compuer.)
|
|
| Bob

 

[Guest]

I cannot boot from the Windows XP CD.

When I turn on the computer, it does not start the setup
process again - it goes right into the part where the
setup process aborted.

So what do I do?

Bob

 

[Jim Macklin]

Is the BIOS still set to boot the CD first?


| I cannot boot from the Windows XP CD.
|
| When I turn on the computer, it does not start the setup
| process again - it goes right into the part where the
| setup process aborted.
|
| So what do I do?
|
| Bob
| >-----Original Message-----
| | >[email protected]:
| >
| >> I posted yesterday about having screwed up my home
| >> computer and was told to do a "Repair Install" of my Xp
| >> Pro.
| >>
| >> When I put my XP Upgrade CD (I had upgraded from Win
| 98)
| >> in the drive, Repair Install was not an available
| option.
| >> So I opted to to a plain upgrade (recommended).
| >>
| >> About halfway through the process, I got a "Fatal
| Error
| >> Message:
| >>
| >> An error has occurred that prevents Setup from
| >> continuing.
| >>
| >> Setup failed to install the product catalogs. This
| is a
| >> fatal error. The setup files should contain more
| >> information.
| >>
| >> Setup failed to remove . . . <then it listed the
| >> following product catalogs:>
| >> IEEXCET.cat
| >> SP1.CAT
| >> DXBDA.CAT
| >> DXXP.CAT
| >> WMPLAYER.CAT
| >> DXXP.CAT
| >>
| >> Error: the signature file for Windows XP Professional
| >> Upgrade is invalid. The error code is 426.
| >>
| >> The service has not been started."
| >>
| >> Now, I'm stuck in an endless loop. Each time I reboot
| the
| >> machine, it comes back to the point in the XP upgrade
| >> where the process stopped. It does this even if the
| >> upgrade CD is no longer in the drive.
| >>
| >> So now the computer is totally inoperable.
| >>
| >> What do I do now?
| >>
| >> (I'm sending this from my office compuer.)
| >>
| >>
| >> Bob
| >>
| >
| >You want to restart the setup.
| >
| >Boot from Windows XP CD.
| >Choose setup
| >Accept the license agreement
| >Windows will discover a setup is in progress and give
| option to continue
| >
| >That will recopy some setup files and hopfully resolve
| the problem with
| >the missing cat files.
| >
| >Leonard Severt
| >
| >Windows 2000 Server Setup Team
| >
| >--
| >This posting is provided "AS IS" with no warranties, and
| confers no
| >rights.
| >.
| >

 

[Guest]

No, I think it boots from the "removable drive", then the
CD drive

 

[Jim Macklin]

It must boot from the CD for the XP CD to boot...reset your
BIOS.


| No, I think it boots from the "removable drive", then the
| CD drive
| >-----Original Message-----
| >Is the BIOS still set to boot the CD first?
| >
| >
| >| >| I cannot boot from the Windows XP CD.
| >|
| >| When I turn on the computer, it does not start the
setup
| >| process again - it goes right into the part where the
| >| setup process aborted.
| >|
| >| So what do I do?
| >|
| >| Bob
| >| >-----Original Message-----
| >| | >| >[email protected]:
| >| >
| >| >> I posted yesterday about having screwed up my home
| >| >> computer and was told to do a "Repair Install" of my
| Xp
| >| >> Pro.
| >| >>
| >| >> When I put my XP Upgrade CD (I had upgraded from Win
| >| 98)
| >| >> in the drive, Repair Install was not an available
| >| option.
| >| >> So I opted to to a plain upgrade (recommended).
| >| >>
| >| >> About halfway through the process, I got a "Fatal
| >| Error
| >| >> Message:
| >| >>
| >| >> An error has occurred that prevents Setup from
| >| >> continuing.
| >| >>
| >| >> Setup failed to install the product catalogs.
This
| >| is a
| >| >> fatal error. The setup files should contain more
| >| >> information.
| >| >>
| >| >> Setup failed to remove . . . <then it listed the
| >| >> following product catalogs:>
| >| >> IEEXCET.cat
| >| >> SP1.CAT
| >| >> DXBDA.CAT
| >| >> DXXP.CAT
| >| >> WMPLAYER.CAT
| >| >> DXXP.CAT
| >| >>
| >| >> Error: the signature file for Windows XP
| Professional
| >| >> Upgrade is invalid. The error code is 426.
| >| >>
| >| >> The service has not been started."
| >| >>
| >| >> Now, I'm stuck in an endless loop. Each time I
reboot
| >| the
| >| >> machine, it comes back to the point in the XP
upgrade
| >| >> where the process stopped. It does this even if the
| >| >> upgrade CD is no longer in the drive.
| >| >>
| >| >> So now the computer is totally inoperable.
| >| >>
| >| >> What do I do now?
| >| >>
| >| >> (I'm sending this from my office compuer.)
| >| >>
| >| >>
| >| >> Bob
| >| >>
| >| >
| >| >You want to restart the setup.
| >| >
| >| >Boot from Windows XP CD.
| >| >Choose setup
| >| >Accept the license agreement
| >| >Windows will discover a setup is in progress and give
| >| option to continue
| >| >
| >| >That will recopy some setup files and hopfully resolve
| >| the problem with
| >| >the missing cat files.
| >| >
| >| >Leonard Severt
| >| >
| >| >Windows 2000 Server Setup Team
| >| >
| >| >--
| >| >This posting is provided "AS IS" with no warranties,
| and
| >| confers no
| >| >rights.
| >| >.
| >| >
| >
| >
| >.
| >