screen saver freezing my computer

[mark]

When I leave my computer on, the screen saver kicks in.
But, after awhile the computer freezes and has to be
rebooted. I can't simply click on a key and have access
to the computer.

What do I have to do so the screen saver feature will
work and I won't always have to reboot?

Others in my workplace have the same problem with
Windowsxp Professional so we suspect it is a microsoft
problem, not a problem with our hardware.

Thank sin advance for any help you might be able to offer.

 

[Michael Solomon \(MS-MVP Windows Shell/User\)]

First, be sure your antivirus software has the latest definitions and run a
virus scan.

Open Control Panel, open Administrative Tools, open Event Viewer, look for
errors corresponding to the crash, double click the error, the information
contained within may give a clue as to the
source of the problem.

Assuming you have an XP CD and not a recovery CD, place the XP CD in the
drive, when the setup screen appears, select "Check System Compatibility,"
the report it generates may point to problem hardware or software on your
system. If you do not have an XP CD, you can download this application
known as the Upgrade Advisor from the following site:
http://www.microsoft.com/windowsxp/pro/howtobuy/upgrading/advisor.asp
Note: If you have access to a broadband connection it might be best to
download using that as this is a rather large download.

Check for the latest drivers for your hardware, especially your graphics
card and soundcard and all peripherals connected to your system. No not use
Windows Update for this, go to the device manufacturer's web sites and if
you install updated drivers, ignore the message about drivers being unsigned
by Microsoft.

Also download, install and run and Ad Aware:
www.lavasoftusa.com