scanner

[Douglas Tackett]

am trying to connect an HP PrecisionScan scannerand
keep getting a message that class installer has denied
the request to install this device
I used the disk that came with the scanner to install and
it seems to install till I get ready to use scanner, I
used scanner with windows me but cant with windows xp.
Any help?

 

[Alvin A Brown]

Hello

Have you tried going to www.hp.com and looking up your
scanner for drivers on it and also any documentation on it,
give that a try first.

Alvin