Safely Remove Hardware - on my harddrive - why is it happening andhow to cancel this

X

x

I’m so fed up with Vista – I upgraded from XP 6 months ago and it’s
not been a good experience; performance is worse and lot of software
doesn’t seem to work anymore.

Anyway – I noticed a month ago by chance that the DVD drive had
stopped working and I figured maybe it was a hardware failure and left
it at that.

Now I notice that a small icon on my Vista toolbar has a small grey/
green icon stating that I can Safely Remove Hardware – but the
hardware it describes is my only hard drive and I’d like to be able to
cancel this but cannot see a way.



So then I decide to check my [Compaq DVD-ROM SD-612B ATA Device] DVD
drive through Control Panel/System/Device Manager and I notice it’s
showing a problem “The device cannot start (Code 10)



Looking up on this I see that I could try to uninstall and then
reinstall the device – but this doesn’t make a difference so looking
deeper into the forums – I find an entry that tells me that I should
get into the registry and remove the corresponding entry for that.
This leads me onto a new problem – I can't remove this entry even
though I'm Administrator on the PC.


Trying to delete the registry entry gives me an error “Cannot delete
{4D36E965-E325-11CE-BFC1-08002BE10318}: Error while deleting key.”

Now I'm wondering if the two situations (DVD and Harddrive problems)
are connected and whether I have a virus or something.

So now I try to open my AVG Free User Interface – but nothing comes up
regardless of how many times I try. Running other things (e.g. Open
Office, or IE is ok on this PC). Thinking maybe there's a problem with
AVG I try to download the latest version from Downloads.com – which
having prompted me if I'm ok to run the avg_free_stf_en_8_173a1373.exe
starts off ok and shows the download progress – but when it gets to
the end.... nothing ... no further prompts of anything.

One further thing that's not right (probably the same problem) –
Windows is telling me that my Malware protection (AVG again) is out of
date and needs updating – but when I click on the [Update now] button
(after the “do I trust this program”) - again I get nothing further.

Where has it all done wrong? My suspicions currently lie with the
“Safely Remote Hardware” issue.

Any suggestions how to get out of this hole (short of buying an Apple
box :-?)

Many thanks
 
M

Mike Hall - MVP

I’m so fed up with Vista – I upgraded from XP 6 months ago and it’s
not been a good experience; performance is worse and lot of software
doesn’t seem to work anymore.

Anyway – I noticed a month ago by chance that the DVD drive had
stopped working and I figured maybe it was a hardware failure and left
it at that.

Now I notice that a small icon on my Vista toolbar has a small grey/
green icon stating that I can Safely Remove Hardware – but the
hardware it describes is my only hard drive and I’d like to be able to
cancel this but cannot see a way.



So then I decide to check my [Compaq DVD-ROM SD-612B ATA Device] DVD
drive through Control Panel/System/Device Manager and I notice it’s
showing a problem “The device cannot start (Code 10)



Looking up on this I see that I could try to uninstall and then
reinstall the device – but this doesn’t make a difference so looking
deeper into the forums – I find an entry that tells me that I should
get into the registry and remove the corresponding entry for that.
This leads me onto a new problem – I can't remove this entry even
though I'm Administrator on the PC.


Trying to delete the registry entry gives me an error “Cannot delete
{4D36E965-E325-11CE-BFC1-08002BE10318}: Error while deleting key.”

Now I'm wondering if the two situations (DVD and Harddrive problems)
are connected and whether I have a virus or something.

So now I try to open my AVG Free User Interface – but nothing comes up
regardless of how many times I try. Running other things (e.g. Open
Office, or IE is ok on this PC). Thinking maybe there's a problem with
AVG I try to download the latest version from Downloads.com – which
having prompted me if I'm ok to run the avg_free_stf_en_8_173a1373.exe
starts off ok and shows the download progress – but when it gets to
the end.... nothing ... no further prompts of anything.

One further thing that's not right (probably the same problem) –
Windows is telling me that my Malware protection (AVG again) is out of
date and needs updating – but when I click on the [Update now] button
(after the “do I trust this program”) - again I get nothing further.

Where has it all done wrong? My suspicions currently lie with the
“Safely Remote Hardware” issue.

Any suggestions how to get out of this hole (short of buying an Apple
box :-?)

Many thanks


It is the same on mine but I don't let it get me down..

What are the other problems which you have?

How much RAM is installed?

What software doesn't work?


--
Mike Hall - MVP
How to construct a good post..
http://dts-l.com/goodpost.htm
How to use the Microsoft Product Support Newsgroups..
http://support.microsoft.com/default.aspx?pr=newswhelp&style=toc
Mike's Window - My Blog..
http://msmvps.com/blogs/mikehall/default.aspx
 
D

Don

x said:
I’m so fed up with Vista – I upgraded from XP 6 months ago and it’s
not been a good experience; performance is worse and lot of software
doesn’t seem to work anymore.

Anyway – I noticed a month ago by chance that the DVD drive had
stopped working and I figured maybe it was a hardware failure and left
it at that.

Now I notice that a small icon on my Vista toolbar has a small grey/
green icon stating that I can Safely Remove Hardware – but the
hardware it describes is my only hard drive and I’d like to be able to
cancel this but cannot see a way.



As far as the safely remove hardware icon for your hard drive, if your
running an Nvidia based motherboard, and install the Nvidia chipset drivers
including the Nvidia SW drivers, then that is why you have that icon.
When I installed my mb drivers, if I installed the Nvidia SW drivers when
given the option, I would get that icon - the last time I installed
motherboard drivers, I elected not to install the SW drivers, and I did not
get that safely remove hardware icon for my sata hard drive. The mb just
uses the Vista drivers for the hard drives instead, and they seem to work
just as well.

This may or may not apply in your case, however if you are running an Nvidia
based mb, chances are that is the reason. There is also a registry hack you
can do to stop that icon as well, a google search for it might get you the
info on that.

As far as your other issues, you may just have a dvd drive going bad - it
happens. Also, if you upgraded from XP to Vista, rather than a clean
install, you might consider trying a clean install to start with things
fresh. Obviously if you went that route, you would want to make sure you
have good backups of your important data files, your program cd's for
reinstalling programs, etc.
 
P

Peter Foldes

Instead of reposting the fix for your Code 10 concerning your DVD drive look in the post on Oct 31 by Norm75 at 9:29 P.M. who had the exact same issue as you with his DVD drive and also with code10. It was fixed by doing 2 separate steps as outlined in 2 different posts in the same thread by Peter Foldes

The safely remove hardware icon has nothing at all to do with this issue.
--
Peter

Please Reply to Newsgroup for the benefit of others
Requests for assistance by email can not and will not be acknowledged.

I’m so fed up with Vista – I upgraded from XP 6 months ago and it’s
not been a good experience; performance is worse and lot of software
doesn’t seem to work anymore.

Anyway – I noticed a month ago by chance that the DVD drive had
stopped working and I figured maybe it was a hardware failure and left
it at that.

Now I notice that a small icon on my Vista toolbar has a small grey/
green icon stating that I can Safely Remove Hardware – but the
hardware it describes is my only hard drive and I’d like to be able to
cancel this but cannot see a way.



So then I decide to check my [Compaq DVD-ROM SD-612B ATA Device] DVD
drive through Control Panel/System/Device Manager and I notice it’s
showing a problem “The device cannot start (Code 10)



Looking up on this I see that I could try to uninstall and then
reinstall the device – but this doesn’t make a difference so looking
deeper into the forums – I find an entry that tells me that I should
get into the registry and remove the corresponding entry for that.
This leads me onto a new problem – I can't remove this entry even
though I'm Administrator on the PC.


Trying to delete the registry entry gives me an error “Cannot delete
{4D36E965-E325-11CE-BFC1-08002BE10318}: Error while deleting key.”

Now I'm wondering if the two situations (DVD and Harddrive problems)
are connected and whether I have a virus or something.

So now I try to open my AVG Free User Interface – but nothing comes up
regardless of how many times I try. Running other things (e.g. Open
Office, or IE is ok on this PC). Thinking maybe there's a problem with
AVG I try to download the latest version from Downloads.com – which
having prompted me if I'm ok to run the avg_free_stf_en_8_173a1373.exe
starts off ok and shows the download progress – but when it gets to
the end.... nothing ... no further prompts of anything.

One further thing that's not right (probably the same problem) –
Windows is telling me that my Malware protection (AVG again) is out of
date and needs updating – but when I click on the [Update now] button
(after the “do I trust this program”) - again I get nothing further.

Where has it all done wrong? My suspicions currently lie with the
“Safely Remote Hardware” issue.

Any suggestions how to get out of this hole (short of buying an Apple
box :-?)

Many thanks
 

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