Z
zeronar
I wonder if anyone can help.
This relates to my PC with Windows XP Professional with SP 3 which I bought
used last November.
The video card is nVidia Geforce4 MX400.
About a month ago I first noticed that my computer was infected with
viruses/malware. I started having problems after problems ever since, and
this is the latest. Two programs I have used have eliminated about 140
viruses/malware programs so far.
I had been using 1024 x 768 resolution (True Color) until about a week ago
without any display problem.
One day about a week ago, my PC seemed working fine and I left it unattended
for about 10 minutes. When I returned to it, the screen was black /blank and
the PC was non-responsive. So I turned it off and tried to reboot normally.
The screen remained black/blank.
So, I restarted the computer this time in Safe Mode, and the screen remained
black/blank.
Next, I tried booting with VGA enabled, and managed to reach the login
screen. I logged in with one of Administrator accounts (not the default
[master] Administrator account) and tried to change the resolution back to
1024 x 768. It didn't work. The screen went black/blank again.
Next, I booted with VGA enabled again, and after logging in, tried various
resolution settings and found resolutions other than 1024 x 768 working. I
set the resolution to 1152 x 864 and logged off. Now my PC boots normally,
but the problem is that it boots ONLY normally. When I try to boot in Safe
Mode, after the initial screen/s of things being loaded in text, the screen
goes totally black/blank as before. I don't even see the words "Safe Mode" at
the four corners of the screen.
Vga.sys on my hard disk seems intact (Creation and Last Modified dates are
both well before this year).
Does anybody have any idea what I should try next?
Thank you in advance for your help/comments.
This relates to my PC with Windows XP Professional with SP 3 which I bought
used last November.
The video card is nVidia Geforce4 MX400.
About a month ago I first noticed that my computer was infected with
viruses/malware. I started having problems after problems ever since, and
this is the latest. Two programs I have used have eliminated about 140
viruses/malware programs so far.
I had been using 1024 x 768 resolution (True Color) until about a week ago
without any display problem.
One day about a week ago, my PC seemed working fine and I left it unattended
for about 10 minutes. When I returned to it, the screen was black /blank and
the PC was non-responsive. So I turned it off and tried to reboot normally.
The screen remained black/blank.
So, I restarted the computer this time in Safe Mode, and the screen remained
black/blank.
Next, I tried booting with VGA enabled, and managed to reach the login
screen. I logged in with one of Administrator accounts (not the default
[master] Administrator account) and tried to change the resolution back to
1024 x 768. It didn't work. The screen went black/blank again.
Next, I booted with VGA enabled again, and after logging in, tried various
resolution settings and found resolutions other than 1024 x 768 working. I
set the resolution to 1152 x 864 and logged off. Now my PC boots normally,
but the problem is that it boots ONLY normally. When I try to boot in Safe
Mode, after the initial screen/s of things being loaded in text, the screen
goes totally black/blank as before. I don't even see the words "Safe Mode" at
the four corners of the screen.
Vga.sys on my hard disk seems intact (Creation and Last Modified dates are
both well before this year).
Does anybody have any idea what I should try next?
Thank you in advance for your help/comments.