S L O W download - Internet and Outlook

[Guest]

I recently purchased a new computer and I'm running Windows XP and Office Pro
2003. For some unknown reason, both IE 6 and Outlook 2003 suddenly began
having extremely slow download times. At first, I thought it might be a
wireless problem, but neither of our other 2 laptops are experiencing this. I
did not install any new hardware. I updated my Palm Desktop this morning, but
the computer was running fine prior to that.

I have shutdown and rebooted, but no change.

I have disabled Norton, but no affect on download.

The new computer is a Dell Inspiron 6000.

Any suggestions for trouble shooting would be gratefully appreciated.

At least I can still use my 4-year old Compaq Presario!

 

[Frank Saunders, MS-MVP IE/OE]

I recently purchased a new computer and I'm running Windows XP and
Office Pro 2003. For some unknown reason, both IE 6 and Outlook 2003
suddenly began having extremely slow download times. At first, I
thought it might be a wireless problem, but neither of our other 2
laptops are experiencing this. I did not install any new hardware. I
updated my Palm Desktop this morning, but the computer was running
fine prior to that.

I have shutdown and rebooted, but no change.

I have disabled Norton, but no affect on download.

The new computer is a Dell Inspiron 6000.

Any suggestions for trouble shooting would be gratefully appreciated.

At least I can still use my 4-year old Compaq Presario!

First eliminate any spyware.
What You Should Know About Spyware
http://www.microsoft.com/athome/security/spyware/devioussoftware.mspx

CAUTION!!!!! Removing some spyware can damage the Winsock stack and you may
not be able to connect to the Internet. Before you try to remove spyware,
download a copy of LSP-Fix - a free program to repair damaged Winsock 2
stacks (all Windows versions)
http://www.cexx.org/lspfix.htm
Winsockfix for W95, W98, ME, NT, 2000, XP
http://www.tacktech.com/pub/winsockfix/WinsockFix.zip
Directions here: http://www.tacktech.com/display.cfm?ttid=257
WinXP:
Get WinSockxpFix
http://www.spychecker.com/program/winsockxpfix.html
How to Reset Internet Protocol (TCP/IP) in Windows XP
http://support.microsoft.com/kb/299357
In WinXP SP2: You can fix Winsock by going to Start | Run and typing
CMD
In the command window type
netsh winsock reset

See
Dealing with Unwanted Spyware and Parasites
http://mvps.org/winhelp2002/unwanted.htm
Help with Hijackware
http://aumha.org/a/parasite.htm
http://aumha.org/a/quickfix.htm
http://aumha.net/viewtopic.php?t=5878
http://mvps.org/winhelp2002/unwanted.htm
http://inetexplorer.mvps.org/data/prevention.htm
http://inetexplorer.mvps.org/data/tshoot.htm
http://www.mvps.org/sramesh2k/Malware_Defence.htm
http://defendingyourmachine.blogspot.com

--
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only. Do not send email
http://www.fjsmjs.com
Protect your PC
http://www.microsoft.com./athome/security/protect/default.aspx
http://defendingyourmachine.blogspot.com/

 

[cs_satan]

Is your net wan or lan?If lan,maybe there is a worm in your lan,and it
take up too many net resource to slow you download.Find the worm and
delete it.Security Expert can help you find and delete the worm that
maybe can't be found by Norton.
Go to http://securityexpert.cnns.net/process01.htm to konw more.