Patty said:
unable to remove pop up window when starting computer.
RUNDLL- Error Loading c:\Program Files\Wild
Tangent\Apps\CDA\cda Engine0400.dll. Dont know much about
computers need step by step instuctions
First click on Start, then Run. Type in msconfig. Hit enter. Click
the start up tab. Scroll through the list. Is there an entry that
mentions wild tangent or that file "cda Engine0400.dll"? If so uncheck
the box for that line. Click ok. Reboot.
When the windows comes back up you will get a dialog box from msconfig.
Just put a check in the box to the effect of don't tell me about this
any more.
Does the error still come up?
Either way now you need to do a thorough scan of your computer for
malware -- meaning adware, spyware, viruses, trojans, worms, hijackers, etc.
Run these programs to check for spyware/malware. After downloading and
installing make sure you update each one, then boot into safe mode and
run them. You should update and run them weekly. To boot into safe
mode restart the computer, then as it starts repeatedly tap the F8 key
until you get a menu and one choice will be safe mode. Select this and
hit ok. The boot up will look different. When it asks if you're sure
you want to use safe mode, click yes.
Cwshredder
http://aumha.org/freeware/freeware.php#cwshred
Ad-aware SE
http://www.lavasoftusa.com
Spybot Search and Destroy
http://www.safer-networking.org
Bazooka Adware and Spyware Scanner
http://download.com.com/3000-2144-10247783.html
The Pest Patrol scanner you need to run from normal mode.
Pest Patrol Free Pest Scanner
http://www.pestscan.com/ScanOrTrial.asp
Boot back into normal mode. Now you need to check for viruses and
worms. Run at least two of these online scans in addition to your
regular up to date AV program:
Online and Downloadable Virus Scanning:
Panda ActiveScan
http://www.pandasoftware.com/activescan/com/activescan_principal.htm
Bit Defender Online Virus Scan:
http://www.bitdefender.com/scan/license.php
Symantec Online Virus and Security Scan:
http://security.symantec.com/ssc/home.asp
TrendMicro:
http://housecall.trendmicro.com/housecall/start_corp.asp
McAfee Online Virus Scan:
http://www.mcafee.com/myapps/mfs/default.asp
RAV AntiVirus - Scan Online
http://www.ravantivirus.com/scan/
F-Secure:
http://support.f-secure.com/enu/home/ols.shtml
Your system should be clean now. Use these programs to help keep it clean:
Spywareblaster
www.javacoolsoftware.com/sbdownload.html
Spywareguard
http://www.javacoolsoftware.com/sgdownload.html
IE-SPYAD
http://www.staff.uiuc.edu/~ehowes/resource.htm
Good luck and post back.