G
Guest
When my wife tries to delete her Temporary Internet Files via Control Panel,
Internet options,Delete temporary files, a diologue box comes up warning the
following: An exception occurred while trying to run
"C\WINDOWS\System32\shell32.dll, control_RunDLL
"C\WINDOWS\SYSTEM32\inetcpl.cpl, internet options.
The files cannot be deleted.
We have also tried Disc Clean-up and that does not appear to work either.
Everything else seems normal.
We have tried 'Restore' to a date six weeks ago but that has not helped
either.
When I try the same task on my side of the computer it works fine and
temp.internet files can be deleted.
Can anybody out there help us?
Thanks,
Chris
Internet options,Delete temporary files, a diologue box comes up warning the
following: An exception occurred while trying to run
"C\WINDOWS\System32\shell32.dll, control_RunDLL
"C\WINDOWS\SYSTEM32\inetcpl.cpl, internet options.
The files cannot be deleted.
We have also tried Disc Clean-up and that does not appear to work either.
Everything else seems normal.
We have tried 'Restore' to a date six weeks ago but that has not helped
either.
When I try the same task on my side of the computer it works fine and
temp.internet files can be deleted.
Can anybody out there help us?
Thanks,
Chris