Rules Not Working on New Laptop

T

TJAC

When I got my new laptop a couple of week ago, I imported my outlook rules
that I use to send copies of e-mails to folders.
It seems that the rules I set before I was put on exchange server copied and
work. Those that I set up after being on exchange server are showing but I
can't seem to activate them.
How can I get all of my rules to work properly?

Thanks!
 
B

Brian Tillman

TJAC said:
When I got my new laptop a couple of week ago, I imported my outlook
rules that I use to send copies of e-mails to folders.
It seems that the rules I set before I was put on exchange server
copied and work. Those that I set up after being on exchange server
are showing but I can't seem to activate them.
How can I get all of my rules to work properly?

Rules contain more than the conditions and actions that the Rules Wizard
displays. They also contain information about the data source where they
were created. The rules you imported contain information about the Exchange
server that doesn't exist for the laptop (unless you're connecting to the
Exchange server on the laptop, but you don't say). If importing them leaves
them unable to be activated, it's likely you'll need to recreate them
manually.
 
T

TJAC

Actually, it's the new rules that won't work. I am now connected to
Exchange, I was not before receiving this laptop. Do you think I should
delete the old ones, even though those are the ones that work (that were
imported in) and start over with those?
 
B

Brian Tillman

TJAC said:
Actually, it's the new rules that won't work. I am now connected to
Exchange, I was not before receiving this laptop. Do you think I
should delete the old ones, even though those are the ones that work
(that were imported in) and start over with those?

First I'd try exporting them again, starting Outlook once with the
/cleanrules command switch, then reimporting the rules to see if that makes
a difference.
 

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