RPC worm seems to have disabled backup-restore on XP...

[tunenut]

Last night, I had the same problem so many seem to have had. RPC
shutdown. After a great deal of rebooting, I managed to get the patch
from Microsoft.

It would not run. It ran to "Setting Restore Point", then became
frozen.

After much fruitless messing around, I decided to turn off the
backup-restore from the system tab.

Sure enough, the patch ran right through "Setting restore point",
finished and the RPC problem on the Internet went away.

However, I am no longer able to turn on backup-restore. If I try, the
entire system icon become unresponsive until I reboot. When I
shutdown there is a program running (something like run32.dll- don't
exactly remember) that needs to be stopped by hand because it is "not
responding".

Due to its large size, I had not downloaded SP1, but with this new
problem, this was my first step last night after getting back into
operation. And will, over the next few days, get the rest of the
updates.

Somehow, I don't think these will have any effect on backup-restore.
Has anyone seen this or have any idea what might be going on? Thanks
for any ideas.

 

[Steve Nielsen]

Probably because the worm tries to prevent the installation of the patch
and apparently succeeded. It would've been best to remove the worm
repair the system first, then install the patch.

Go here to get the FixBlast tool from Symantec:

http://securityresponse.symantec.com/avcenter/venc/data/w32.blaster.worm.removal.tool.html

Make sure you read and follow the instrutcions for XP as there is stuff
about turning off system restore (although in your case it may not mean
a lot since your restore is not working anyway). After the tool finishes
you'll have the option of it connecting you to the MS site and get the
patch.

Steve

 

[Charles C. Drew]

You may have to reinstall Windows (I mean install it over your existing
Windows) to fix your problem). Then immediately install the patch to this
security hole before doing anything else.

| Last night, I had the same problem so many seem to have had. RPC
| shutdown. After a great deal of rebooting, I managed to get the patch
| from Microsoft.
|
| It would not run. It ran to "Setting Restore Point", then became
| frozen.
|
| After much fruitless messing around, I decided to turn off the
| backup-restore from the system tab.
|
| Sure enough, the patch ran right through "Setting restore point",
| finished and the RPC problem on the Internet went away.
|
| However, I am no longer able to turn on backup-restore. If I try, the
| entire system icon become unresponsive until I reboot. When I
| shutdown there is a program running (something like run32.dll- don't
| exactly remember) that needs to be stopped by hand because it is "not
| responding".
|
| Due to its large size, I had not downloaded SP1, but with this new
| problem, this was my first step last night after getting back into
| operation. And will, over the next few days, get the rest of the
| updates.
|
| Somehow, I don't think these will have any effect on backup-restore.
| Has anyone seen this or have any idea what might be going on? Thanks
| for any ideas.

 

[tunenut]

Thanks for responding. Here is how it worked out.

Did not have anything to do with RPC worm. I did reinstall the
operating system by the way- made no difference.

Had to dig through many web pages. On a Microsoft tech site in eu
(European Union?) my problem was specifically described. System
Restore can freeze if event log service is off.

I had turned it off- I keep most services off unless I know I need
them.

I turned event log service on and all works fine.