Router dropping packets and blocking Remote Desktop connection

G

go_to_bed_late

I have an odd problem and I am hoping for some guidance or input.

I have an application which runs using Remote Desktop. This is on a
remote network. Until very recently the connection to the remote server
could be made and the application worked fine.

I have done the following

1. Connected direcctly to the modem - Remote Connection success

2. Connected to the server from a different network - Remote Connection
success

3. Tested Remoet Desktop on the remote server - Remote Connection
success

When I attempt to connect I get the usual message "Cannot
connect........"

It appears from the router firewall log that it is blocking connections

The router is a Linksys BEFSX41

Basically I am wondering if anyone has come across this problem? It is
clear to me that the router is the issue but I can't see why port 3389
is the only one that is all of a sudden being blocked. All other
services work fine and from what I can see no changes have been made to
the router. Any thoughts appreciated.

Thanks
 
R

Robert L [MS-MVP]

It could be the MTU issue. these search results may help,

Black screen when rdp over vpn Troubleshooting: Since this is DSL line, we suspect this is MTU issue. ... Resolution: Use the ping to test and lower MTU. Finally, We reduce MTU from 1500 ...
www.howtonetworking.com/casestudy/mtu1.htm

connection to remote computer was broken caused by network error To change the MTU Settings, select the the following ... How to modify the MTU ... I would check the MTU first. Or check this link: vpn drop connection . ...
www.chicagotech.net/Q&A/vpn54.htm


Can't access RDC over VPN I would check the MTU first. Or check this link: vpn drop connection ... This step-by-step article describes how to modify the default MTU size settings ...
www.chicagotech.net/Q&A/vpn47.htm




Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
I have an odd problem and I am hoping for some guidance or input.

I have an application which runs using Remote Desktop. This is on a
remote network. Until very recently the connection to the remote server
could be made and the application worked fine.

I have done the following

1. Connected direcctly to the modem - Remote Connection success

2. Connected to the server from a different network - Remote Connection
success

3. Tested Remoet Desktop on the remote server - Remote Connection
success

When I attempt to connect I get the usual message "Cannot
connect........"

It appears from the router firewall log that it is blocking connections

The router is a Linksys BEFSX41

Basically I am wondering if anyone has come across this problem? It is
clear to me that the router is the issue but I can't see why port 3389
is the only one that is all of a sudden being blocked. All other
services work fine and from what I can see no changes have been made to
the router. Any thoughts appreciated.

Thanks
 
G

go_to_bed_late

Yes MTU was the problem.

Thanks for your help.
It could be the MTU issue. these search results may help,

Black screen when rdp over vpn Troubleshooting: Since this is DSL line, we suspect this is MTU issue. ... Resolution: Use the ping to test and lower MTU. Finally, We reduce MTU from 1500 ...
www.howtonetworking.com/casestudy/mtu1.htm

connection to remote computer was broken caused by network error To change the MTU Settings, select the the following ... How to modify the MTU ... I would check the MTU first. Or check this link: vpn drop connection . ...
www.chicagotech.net/Q&A/vpn54.htm


Can't access RDC over VPN I would check the MTU first. Or check this link: vpn drop connection ... This step-by-step article describes how to modify the default MTU size settings ...
www.chicagotech.net/Q&A/vpn47.htm




Bob Lin, MS-MVP, MCSE & CNE
Networking, Internet, Routing, VPN Troubleshooting on http://www.ChicagoTech.net
How to Setup Windows, Network, VPN & Remote Access on http://www.HowToNetworking.com
I have an odd problem and I am hoping for some guidance or input.

I have an application which runs using Remote Desktop. This is on a
remote network. Until very recently the connection to the remote server
could be made and the application worked fine.

I have done the following

1. Connected direcctly to the modem - Remote Connection success

2. Connected to the server from a different network - Remote Connection
success

3. Tested Remoet Desktop on the remote server - Remote Connection
success

When I attempt to connect I get the usual message "Cannot
connect........"

It appears from the router firewall log that it is blocking connections

The router is a Linksys BEFSX41

Basically I am wondering if anyone has come across this problem? It is
clear to me that the router is the issue but I can't see why port 3389
is the only one that is all of a sudden being blocked. All other
services work fine and from what I can see no changes have been made to
the router. Any thoughts appreciated.

Thanks

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<DIV>It could be the MTU issue. these search results may help,</DIV>
<DIV>&nbsp;</DIV>
<DIV><A class=l href="http://www.howtonetworking.com/casestudy/mtu1.htm"><FONT
color=#663399>Black screen when rdp over vpn</FONT></A>
<TABLE cellSpacing=0 cellPadding=0 border=0>
<TBODY>
<TR>
<TD class=j>
<DIV><FONT size=-1>Troubleshooting: Since this is DSL line, we suspect
this is <B>MTU</B> issue. <B>...</B> Resolution: Use the ping to test and
lower <B>MTU</B>. Finally, We reduce <B>MTU</B> from 1500
<B>...</B><BR><FONT color=#008000><A
href="http://www.howtonetworking.com/casestudy/mtu1.htm">www.howtonetworking.com/casestudy/<B>mtu</B>1.htm</A></FONT></FONT></DIV>
<DIV><FONT color=#008000 size=2></FONT>&nbsp;</DIV>
<DIV>
<P class=g><A class=l
href="http://www.chicagotech.net/Q&amp;A/vpn54.htm"><FONT
color=#663399>connection to remote computer was broken caused by network
error</FONT></A>
<TABLE cellSpacing=0 cellPadding=0 border=0>
<TBODY>
<TR>
<TD class=j><FONT size=-1>To change the <B>MTU</B> Settings, select
the the following ... How to modify the <B>MTU</B> <B>...</B> I
would check the <B>MTU</B> first. Or check this link: vpn drop
connection . <B>...</B><BR><FONT color=#008000><A
href="http://www.chicagotech.net/Q&amp;A/vpn54.htm">www.chicagotech.net/Q&amp;A/vpn54.htm</A>
</FONT></FONT></TD></TR></TBODY></TABLE>
<P class=g><A class=l
href="http://www.chicagotech.net/Q&amp;A/vpn47.htm"><FONT
color=#663399>Can't access RDC over VPN</FONT></A>
<TABLE cellSpacing=0 cellPadding=0 border=0>
<TBODY>
<TR>
<TD class=j><FONT size=-1>I would check the <B>MTU</B> first. Or
check this link: vpn drop connection <B>...</B> This step-by-step
article describes how to modify the default <B>MTU</B> size settings
<B>...</B><BR><FONT color=#008000><A
href="http://www.chicagotech.net/Q&amp;A/vpn47.htm">www.chicagotech.net/Q&amp;A/vpn47.htm</A>
&nbsp;
</FONT></FONT></TD></TR></TBODY></TABLE></P></DIV></TD></TR></TBODY></TABLE></DIV>
<DIV><BR>Bob Lin, MS-MVP, MCSE &amp; CNE<BR>Networking, Internet, Routing, VPN
Troubleshooting on <A
href="http://www.ChicagoTech.net">http://www.ChicagoTech.net</A> <BR>How to
Setup Windows, Network, VPN &amp; Remote Access on <A
href="http://www.HowToNetworking.com">http://www.HowToNetworking.com</A> </DIV>
<BLOCKQUOTE
style="PADDING-RIGHT: 0px; PADDING-LEFT: 5px; MARGIN-LEFT: 5px; BORDER-LEFT: #000000 2px solid; MARGIN-RIGHT: 0px">
<DIV>"go_to_bed_late" &lt;<A
href="mailto:[email protected]">[email protected]</A>&gt; wrote in
message <A
href="have an odd problem and I am hoping for some guidance or input.<BR><BR>I have
an application which runs using Remote Desktop. This is on a<BR>remote
network. Until very recently the connection to the remote server<BR>could be
made and the application worked fine.<BR><BR>I have done the
following<BR><BR>1. Connected direcctly to the modem - Remote Connection
success<BR><BR>2. Connected to the server from a different network - Remote
Connection<BR>success<BR><BR>3. Tested Remoet Desktop on the remote server -
Remote Connection<BR>success<BR><BR>When I attempt to connect I get the usual
message "Cannot<BR>connect........"<BR><BR>It appears from the router firewall
log that it is blocking connections<BR><BR>The router is a Linksys
BEFSX41<BR><BR>Basically I am wondering if anyone has come across this
problem? It is<BR>clear to me that the router is the issue but I can't see why
port 3389<BR>is the only one that is all of a sudden being blocked. All
other<BR>services work fine and from what I can see no changes have been made
to<BR>the router. Any thoughts
appreciated.<BR><BR>Thanks<BR></BLOCKQUOTE></BODY></HTML>

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