Right click to save images

J

James

When I am on the internet and I right click to save a
picture/graphic, I cannot go back and open the document.
In the "save as type" box it only allows me to save the
images as ART or BITMAP. When I try to open them or
attach them to a document/presentation an error message
appears: "unable to open document, must convert"
When I save the same image on other computers there is no
problem opening them. In the "save as type box" the
image saves as JPEG. How do I resolve this? The articles
in the on Microsoft.com that address this problem have
not fixed my problem.
 
K

Kaylene aka Taurarian

Why can't I save .jpg, .gif or .png images in their original format in Microsoft
Internet Explorer?

Sometimes, if you right-click an image in Internet Explorer and choose Save
Picture As, the list of available types in the Save As dialog box will not
contain .jpg, .gif, or .png. It will either contain both .bmp and .art, or only
..bmp.
Here are two procedures that may fix this problem.

To empty your Temporary Internet Files cache
1. In Internet Explorer, click Tools, and then click Internet Options.
2. On the General tab, click Delete Files.

To turn off graphic compression in the AOL client
1. Go to Preferences in AOL.
2. Click Internet properties (or WWW in some versions).
3. Click Web Graphics.
4. Clear Never compress graphics (or Use compressed graphics in some versions).

Additional information:
http://support.microsoft.com/default.aspx?scid=kb;en-us;810978
Internet Explorer Saves Images As Bitmaps (.bmp Files)

http://support.microsoft.com/default.aspx?scid=kb;EN-US;250747
Right-Clicking, Selecting 'Save Picture As' Does Not Save Image with Correct
Extension

http://support.microsoft.com/default.aspx?scid=kb;EN-US;260650
Internet Explorer Does Not Save Graphics Files in the Proper Format
 

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