Thanks, David
Detect and repair didn't solve the problem. The template file is in
place. The requested keys follow:
Key Name: HKEY_CLASSES_ROOT\.doc
Class Name: <NO CLASS>
Last Write Time: 11/30/2003 - 3:52 AM
Value 0
Name: <NO NAME>
Type: REG_SZ
Data: Word.Document.8
Value 1
Name: Content Type
Type: REG_SZ
Data: application/msword
Key Name: HKEY_CLASSES_ROOT\.doc\OpenWithList
Class Name: <NO CLASS>
Last Write Time: 11/29/2003 - 5:54 PM
Key Name: HKEY_CLASSES_ROOT\.doc\OpenWithList\WordPad.exe
Class Name: <NO CLASS>
Last Write Time: 11/29/2003 - 5:54 PM
Value 0
Name: <NO NAME>
Type: REG_SZ
Data:
Key Name: HKEY_CLASSES_ROOT\.doc\PersistentHandler
Class Name: <NO CLASS>
Last Write Time: 11/29/2003 - 5:54 PM
Value 0
Name: <NO NAME>
Type: REG_SZ
Data: {98de59a0-d175-11cd-a7bd-00006b827d94}
Key Name: HKEY_CLASSES_ROOT\.doc\ShellNew
Class Name: <NO CLASS>
Last Write Time: 11/29/2003 - 5:54 PM
Key Name: HKEY_CLASSES_ROOT\.doc\Word.Document.6
Class Name: <NO CLASS>
Last Write Time: 11/29/2003 - 5:54 PM
Key Name: HKEY_CLASSES_ROOT\.doc\Word.Document.6\ShellNew
Class Name: <NO CLASS>
Last Write Time: 11/29/2003 - 5:54 PM
Value 0
Name: FileName
Type: REG_SZ
Data: winword.doc
Key Name: HKEY_CLASSES_ROOT\.doc\Word.Document.8
Class Name: <NO CLASS>
Last Write Time: 11/30/2003 - 3:54 PM
Key Name: HKEY_CLASSES_ROOT\.doc\Word.Document.8\ShellNew
Class Name: <NO CLASS>
Last Write Time: 11/30/2003 - 3:54 PM
Value 0
Name: FileName
Type: REG_SZ
Data: winword8.doc
Key Name: HKEY_CLASSES_ROOT\.doc\WordDocument
Class Name: <NO CLASS>
Last Write Time: 11/29/2003 - 5:54 PM
Key Name: HKEY_CLASSES_ROOT\.doc\WordDocument\ShellNew
Class Name: <NO CLASS>
Last Write Time: 11/29/2003 - 5:54 PM
Value 0
Name: FileName
Type: REG_SZ
Data: winword2.doc
Key Name: HKEY_CLASSES_ROOT\.doc\WordPad.Document.1
Class Name: <NO CLASS>
Last Write Time: 11/29/2003 - 5:54 PM
Key Name: HKEY_CLASSES_ROOT\.doc\WordPad.Document.1\ShellNew
Class Name: <NO CLASS>
Last Write Time: 11/29/2003 - 5:54 PM
Value 0
Name: NullFile
Type: REG_SZ
Data:
Key Name: HKEY_CLASSES_ROOT\Word.Document.8
Class Name: <NO CLASS>
Last Write Time: 11/30/2003 - 3:52 AM
Value 0
Name: <NO NAME>
Type: REG_SZ
Data: Microsoft Word Document
Value 1
Name: EditFlags
Type: REG_BINARY
Data:
00000000 00 00 00 00 ....
Key Name: HKEY_CLASSES_ROOT\Word.Document.8\AppRegistry
Class Name: <NO CLASS>
Last Write Time: 11/30/2003 - 3:52 AM
Value 0
Name: <NO NAME>
Type: REG_SZ
Data: \Software\Microsoft\Office\10.0\Word
Key Name: HKEY_CLASSES_ROOT\Word.Document.8\CLSID
Class Name: <NO CLASS>
Last Write Time: 11/30/2003 - 3:52 AM
Value 0
Name: <NO NAME>
Type: REG_SZ
Data: {00020906-0000-0000-C000-000000000046}
Key Name: HKEY_CLASSES_ROOT\Word.Document.8\DefaultIcon
Class Name: <NO CLASS>
Last Write Time: 11/30/2003 - 3:52 AM
Value 0
Name: <NO NAME>
Type: REG_SZ
Data: C:\WINDOWS\Installer\{90280409-6000-11D3-8CFE-0050048383C9}\wordicon.exe,1
Key Name: HKEY_CLASSES_ROOT\Word.Document.8\DocObject
Class Name: <NO CLASS>
Last Write Time: 11/30/2003 - 3:52 AM
Value 0
Name: <NO NAME>
Type: REG_SZ
Data:
Key Name: HKEY_CLASSES_ROOT\Word.Document.8\HTML Handler
Class Name: <NO CLASS>
Last Write Time: 12/5/2003 - 7:13 AM
Value 0
Name: <NO NAME>
Type: REG_SZ
Data: "G:\Program Files\Microsoft
Office\Office10\msohtmed.exe" %1
Key Name: HKEY_CLASSES_ROOT\Word.Document.8\HTML Handler\Icon
Class Name: <NO CLASS>
Last Write Time: 11/30/2003 - 3:52 AM
Value 0
Name: <NO NAME>
Type: REG_SZ
Data: .dochtml
Value 1
Name: .htm
Type: REG_SZ
Data: .dochtml
Value 2
Name: .html
Type: REG_SZ
Data: .dochtml
Value 3
Name: .mht
Type: REG_SZ
Data: .docmhtml
Value 4
Name: .mhtml
Type: REG_SZ
Data: .docmhtml
Key Name: HKEY_CLASSES_ROOT\Word.Document.8\HTML
Handler\shell
Class Name: <NO CLASS>
Last Write Time: 11/30/2003 - 3:53 AM
Key Name: HKEY_CLASSES_ROOT\Word.Document.8\HTML
Handler\shell\edit
Class Name: <NO CLASS>
Last Write Time: 11/30/2003 - 3:53 AM
Key Name: HKEY_CLASSES_ROOT\Word.Document.8\HTML
Handler\shell\edit\command
Class Name: <NO CLASS>
Last Write Time: 11/30/2003 - 3:53 AM
Value 0
Name: <NO NAME>
Type: REG_SZ
Data: "G:\Program Files\Microsoft
Office\Office10\msohtmed.exe" /o0 %1
Key Name: HKEY_CLASSES_ROOT\Word.Document.8\HTML
Handler\shell\PrintWithOptions
Class Name: <NO CLASS>
Last Write Time: 11/30/2003 - 3:52 AM
Key Name: HKEY_CLASSES_ROOT\Word.Document.8\HTML
Handler\shell\PrintWithOptions\command
Class Name: <NO CLASS>
Last Write Time: 11/30/2003 - 3:52 AM
Value 0
Name: <NO NAME>
Type: REG_SZ
Data: "G:\PROGRA~1\MICROS~1\Office10\WINWORD.EXE" /n
Key Name: HKEY_CLASSES_ROOT\Word.Document.8\HTML
Handler\shell\PrintWithOptions\ddeexec
Class Name: <NO CLASS>
Last Write Time: 11/30/2003 - 3:52 AM
Value 0
Name: <NO NAME>
Type: REG_SZ
Data: [Dim dlg as
FilePrint][FileOpen("%1")][t=IsDocumentDirty()][GetCurValues dlg][n =
Dialog dlg][if n = -1 then FilePrint dlg][SetDocumentDirty
t][DocClose]
Key Name: HKEY_CLASSES_ROOT\Word.Document.8\HTML
Handler\shell\PrintWithOptions\ddeexec\Application
Class Name: <NO CLASS>
Last Write Time: 11/30/2003 - 3:52 AM
Value 0
Name: <NO NAME>
Type: REG_SZ
Data: WinWord
Key Name: HKEY_CLASSES_ROOT\Word.Document.8\HTML
Handler\shell\PrintWithOptions\ddeexec\ifexec
Class Name: <NO CLASS>
Last Write Time: 11/30/2003 - 3:52 AM
Value 0
Name: <NO NAME>
Type: REG_SZ
Data: [Dim dlg as FilePrint][FileOpen("%1")][GetCurValues
dlg][n = Dialog dlg][if n = -1 then FilePrint dlg][FileExit 2]
Key Name: HKEY_CLASSES_ROOT\Word.Document.8\HTML
Handler\shell\PrintWithOptions\ddeexec\Topic
Class Name: <NO CLASS>
Last Write Time: 11/30/2003 - 3:52 AM
Value 0
Name: <NO NAME>
Type: REG_SZ
Data: System
Key Name: HKEY_CLASSES_ROOT\Word.Document.8\Insertable
Class Name: <NO CLASS>
Last Write Time: 11/30/2003 - 3:52 AM
Value 0
Name: <NO NAME>
Type: REG_SZ
Data:
Key Name: HKEY_CLASSES_ROOT\Word.Document.8\protocol
Class Name: <NO CLASS>
Last Write Time: 11/30/2003 - 3:52 AM
Value 0
Name: <NO NAME>
Type: REG_SZ
Data:
Key Name: HKEY_CLASSES_ROOT\Word.Document.8\protocol\StdFileEditing
Class Name: <NO CLASS>
Last Write Time: 11/30/203 - 3:52 AM
Value 0
Name: <NO NAME>
Type: REG_SZ
Data:
Key Name: HKEY_CLASSES_ROOT\Word.Document.8\protocol\StdFileEditing\RequestDataFormats
Class Name: <NO CLASS>
Last Write Time: 11/30/2003 - 3:52 AM
Value 0
Name: <NO NAME>
Type: REG_SZ
Data: NoteshNote,NotesDocAction
Key Name: HKEY_CLASSES_ROOT\Word.Document.8\protocol\StdFileEditing\server
Class Name: <NO CLASS>
Last Write Time: 11/30/2003 - 3:52 AM
Value 0
Name: <NO NAME>
Type: REG_SZ
Data: G:\PROGRA~1\MICROS~1\Office10\WINWORD.EXE
Key Name: HKEY_CLASSES_ROOT\Word.Document.8\protocol\StdFileEditing\SetDataFormats
Class Name: <NO CLASS>
Last Write Time: 11/30/2003 - 3:52 AM
Value 0
Name: <NO NAME>
Type: REG_SZ
Data: NotesDocInfo
Key Name: HKEY_CLASSES_ROOT\Word.Document.8\protocol\StdFileEditing\Verb
Class Name: <NO CLASS>
Last Write Time: 11/30/2003 - 3:52 AM
Key Name: HKEY_CLASSES_ROOT\Word.Document.8\protocol\StdFileEditing\Verb\0
Class Name: <NO CLASS>
Last Write Time: 11/30/2003 - 3:52 AM
Value 0
Name: <NO NAME>
Type: REG_SZ
Data: Edit
Key Name: HKEY_CLASSES_ROOT\Word.Document.8\shell
Class Name: <NO CLASS>
Last Write Time: 11/30/2003 - 3:52 AM
Value 0
Name: <NO NAME>
Type: REG_SZ
Data: Open
Key Name: HKEY_CLASSES_ROOT\Word.Document.8\shell\New
Class Name: <NO CLASS>
Last Write Time: 11/30/2003 - 3:52 AM
Value 0
Name: <NO NAME>
Type: REG_SZ
Data: &New
Key Name: HKEY_CLASSES_ROOT\Word.Document.8\shell\New\command
Class Name: <NO CLASS>
Last Write Time: 11/30/2003 - 3:52 AM
Value 0
Name: command
Type: REG_MULTI_SZ
Data: C84DVn-}f(YR]eAR6.jiWORDFiles>L&rfUmW.cG.e%fI4G}jd
/n /f /dde
Key Name: HKEY_CLASSES_ROOT\Word.Document.8\shell\New\ddeexec
Class Name: <NO CLASS>
Last Write Time: 11/30/2003 - 3:52 AM
Value 0
Name: <NO NAME>
Type: REG_SZ
Data: [REM _DDE_Direct][FileNew("%1")]
Key Name: HKEY_CLASSES_ROOT\Word.Document.8\shell\New\ddeexec\Application
Class Name: <NO CLASS>
Last Write Time: 11/30/2003 - 3:52 AM
Value 0
Name: <NO NAME>
Type: REG_SZ
Data: WinWord
Key Name: HKEY_CLASSES_ROOT\Word.Document.8\shell\New\ddeexec\Topic
Class Name: <NO CLASS>
Last Write Time: 11/30/2003 - 3:52 AM
Value 0
Name: <NO NAME>
Type: REG_SZ
Data: System
Key Name: HKEY_CLASSES_ROOT\Word.Document.8\shell\Open
Class Name: <NO CLASS>
Last Write Time: 11/30/2003 - 3:52 AM
Value 0
Name: <NO NAME>
Type: REG_SZ
Data: &Open
Key Name: HKEY_CLASSES_ROOT\Word.Document.8\shell\Open\command
Class Name: <NO CLASS>
Last Write Time: 11/30/2003 - 3:52 AM
Value 0
Name: command
Type: REG_MULTI_SZ
Data: C84DVn-}f(YR]eAR6.jiWORDFiles>L&rfUmW.cG.e%fI4G}jd
/n /dde
Key Name: HKEY_CLASSES_ROOT\Word.Document.8\shell\Open\ddeexec
Class Name: <NO CLASS>
Last Write Time: 11/30/2003 - 3:52 AM
Value 0
Name: <NO NAME>
Type: REG_SZ
Data: [REM _DDE_Direct][FileOpen("%1")]
Key Name: HKEY_CLASSES_ROOT\Word.Document.8\shell\Open\ddeexec\Application
Class Name: <NO CLASS>
Last Write Time: 11/30/2003 - 3:52 AM
Value 0
Name: <NO NAME>
Type: REG_SZ
Data: WinWord
Key Name: HKEY_CLASSES_ROOT\Word.Document.8\shell\Open\ddeexec\Topic
Class Name: <NO CLASS>
Last Write Time: 11/30/2003 - 3:52 AM
Value 0
Name: <NO NAME>
Type: REG_SZ
Data: System
Key Name: HKEY_CLASSES_ROOT\Word.Document.8\shell\Print
Class Name: <NO CLASS>
Last Write Time: 11/30/2003 - 3:52 AM
Value 0
Name: <NO NAME>
Type: REG_SZ
Data: &Print
Key Name: HKEY_CLASSES_ROOT\Word.Document.8\shell\Print\command
Class Name: <NO CLASS>
Last Write Time: 11/30/2003 - 3:52 AM
Value 0
Name: command
Type: REG_MULTI_SZ
Data: C84DVn-}f(YR]eAR6.jiWORDFiles>L&rfUmW.cG.e%fI4G}jd
/x /n /dde
Key Name: HKEY_CLASSES_ROOT\Word.Document.8\shell\Print\ddeexec
Class Name: <NO CLASS>
Last Write Time: 11/30/2003 - 3:52 AM
Value 0
Name: <NO NAME>
Type: REG_SZ
Data: [REM
_DDE_Minimize][FileOpen("%1")][t=IsDocumentDirty()][FilePrint
0][SetDocumentDirty t][DocClose]
Key Name: HKEY_CLASSES_ROOT\Word.Document.8\shell\Print\ddeexec\Application
Class Name: <NO CLASS>
Last Write Time: 11/30/2003 - 3:52 AM
Value 0
Name: <NO NAME>
Type: REG_SZ
Data: WinWord
Key Name: HKEY_CLASSES_ROOT\Word.Document.8\shell\Print\ddeexec\ifexec
Class Name: <NO CLASS>
Last Write Time: 11/30/2003 - 3:52 AM
Value 0
Name: <NO NAME>
Type: REG_SZ
Data: [FileOpen("%1")][FilePrint 0][FileExit 2]
Key Name: HKEY_CLASSES_ROOT\Word.Document.8\shell\Print\ddeexec\Topic
Class Name: <NO CLASS>
Last Write Time: 11/30/2003 - 3:52 AM
Value 0
Name: <NO NAME>
Type: REG_SZ
Data: System
Key Name: HKEY_CLASSES_ROOT\Word.Document.8\shell\Printto
Class Name: <NO CLASS>
Last Write Time: 11/30/2003 - 3:52 AM
Key Name: HKEY_CLASSES_ROOT\Word.Document.8\shell\Printto\command
Class Name: <NO CLASS>
Last Write Time: 11/30/2003 - 3:52 AM
Value 0
Name: command
Type: REG_MULTI_SZ
Data: C84DVn-}f(YR]eAR6.jiWORDFiles>L&rfUmW.cG.e%fI4G}jd
/n /dde
Key Name: HKEY_CLASSES_ROOT\Word.Document.8\shell\Printto\ddeexec
Class Name: <NO CLASS>
Last Write Time: 11/30/2003 - 3:52 AM
Value 0
Name: <NO NAME>
Type: REG_SZ
Data: [REM _DDE_Minimize][FileOpen("%1")][FilePrintSetup
"%2 on p",.DoNotSetAsSysDefault=1][FilePrint 0][DocClose
2][FilePrintSetup ""]
Key Name: HKEY_CLASSES_ROOT\Word.Document.8\shell\Printto\ddeexec\Application
Class Name: <NO CLASS>
Last Write Time: 11/30/2003 - 3:52 AM
Value 0
Name: <NO NAME>
Type: REG_SZ
Data: WinWord
Key Name: HKEY_CLASSES_ROOT\Word.Document.8\shell\Printto\ddeexec\ifexec
Class Name: <NO CLASS>
Last Write Time: 11/30/2003 - 3:52 AM
Value 0
Name: <NO NAME>
Type: REG_SZ
Data: [FileOpen("%1")][FilePrintSetup "%2 on
p",.DoNotSetAsSysDefault=1][FilePrint 0][FileExit 2]
Key Name: HKEY_CLASSES_ROOT\Word.Document.8\shell\Printto\ddeexec\Topic
Class Name: <NO CLASS>
Last Write Time: 11/30/2003 - 3:52 AM
Value 0
Name: <NO NAME>
Type: REG_SZ
Data: System
David Candy said:
Try Detect & Repair from Word's Help menu. If not export these keys from
the registry and post here
HKEY CLASSES ROOT\.doc
and
HKEY CLASSES ROOT\Word.Document.8 (if you have 2003 word it may be
another number, this is 97/2000/2002)
Also confirm the template file is at
C:\WINDOWS\ShellNew called winword8.doc