Return receipt

[Guest]

I have had the "Return Receipt Request" feature for both the display and
delivery of e-mail messages checked for quite some time now. However, since
I noticed I wasn't receiving the receipt notifications any more, I went back
in and discovered several weeks ago that it had become unchecked.

However, even though I re-checked those features, I am still unable to
receive either display or receive notifications (I have tried sending notes
to myself and even though it does ask me if I want to send a return receipt,
since one has been requested, no return receipt is ever sent, from what I can
tell, since it doesn't even reach my inbox on my earthlink web mail server).

Any ideas as to what might have caused the problem and how I can get this
feature working properly again?

Thank you in advance for your assistance.

Ron


The only thing that has changed since the feature was working was that I
installed Office XP service Pack 3.

 

[Roady [MVP]]

It probably works at the client level but isn't supported on the server
level. Contact Earthlink to verify this.

--
Robert Sparnaaij [MVP-Outlook]
www.howto-outlook.com

Tips of the month:
-FREE tool; QuickMail. Create new Outlook items anywhere from within Windows
-Properly back-up and restore your Outlook data

-----
I have had the "Return Receipt Request" feature for both the display and
delivery of e-mail messages checked for quite some time now. However, since
I noticed I wasn't receiving the receipt notifications any more, I went back
in and discovered several weeks ago that it had become unchecked.

However, even though I re-checked those features, I am still unable to
receive either display or receive notifications (I have tried sending notes
to myself and even though it does ask me if I want to send a return receipt,
since one has been requested, no return receipt is ever sent, from what I
can
tell, since it doesn't even reach my inbox on my earthlink web mail server).

Any ideas as to what might have caused the problem and how I can get this
feature working properly again?

Thank you in advance for your assistance.

Ron


The only thing that has changed since the feature was working was that I
installed Office XP service Pack 3.

 

[Guest]

I appreciate the suggestion. However, it has worked fine up until several
weeks ago, so the problem is obviously not with the Earthlink server, since
I've been receiving Return Receipt notifications for quite a while, up until
just a few weeks ago.

I would appreciate any additional suggestions you or anyone else might have.

Thanks.

Ron