Outlook 2007: question on delivery receipt

D

Daniel

Hi everybody,

Not a problem but a question.

sometimes I send mails with either the option "delivery receipt" or "read
receipt" selected.

I usually receive the "read receipt" ack message. However I never seem to
get the "delivery receipt" message.
I tried to send messages to myself asking for a "delivery receipt", to no
avail.

what could be the cause? I am missing something concerning the principles
of Delivery receipts?

many thanks in advance for your kind advice.

with best rgds,
Daniel
 
V

VanguardLH

Daniel said:
Hi everybody,

Not a problem but a question.

sometimes I send mails with either the option "delivery receipt" or "read
receipt" selected.

I usually receive the "read receipt" ack message. However I never seem to
get the "delivery receipt" message.
I tried to send messages to myself asking for a "delivery receipt", to no
avail.

what could be the cause? I am missing something concerning the principles
of Delivery receipts?

many thanks in advance for your kind advice.

with best rgds,
Daniel

Very few mail servers are going to waste their time with delivery
receipts to provide positive feedback that a mail hit their domain.
Rather than tell everyone (who asks) that their mail got to their
domain, they provide positive feedback by the absence of negative
feedback (a non-delivery report sent back). Don't expect to find many
mail servers that will bother with a delivery receipt request.
 
D

Daniel

Many thanks VanguardLH for your quick and clear answer.
I think I understand now.
Before, I thought that the delivery receipt indicated that the mail had
actually been received on the adressee's PC (although not necessarily read)
and that this delivery receipt was then generated on that PC by the mail
client (suc as Outlook), if the adressee authrized it.
(sorry about my lousy English).

Best,
Daniel
 
V

VanguardLH

Daniel said:
VanguardLH wrote ...

Many thanks VanguardLH for your quick and clear answer. I think I
understand now. Before, I thought that the delivery receipt indicated
that the mail had actually been received on the adressee's PC
(although not necessarily read) and that this delivery receipt was
then generated on that PC by the mail client (suc as Outlook), if the
adressee authrized it. (sorry about my lousy English).

Delivery receipt request: Asks the receiving mail host to send a new
e-mail back saying they accepted the e-mail. The e-mail may never show
up in the recipient's mailbox on the mail server, or it may get
filtered out and not show up in the recipient's e-mail client. What
happens with the recipient is unknown. This just has the receiving
mail server send back the receipt.

Read receipt request: Asks the recipient's e-mail client to send a new
e-mail back saying the recipient has *opened* the e-mail (not just that
the e-mail got added to the recipient's message store in their e-mail
client). The client must actually open the e-mail for a *read* receipt
to get sent back (if the recipient doesn't disable read receipts).
 
D

Daniel

Hi VanguardLH,

Many thanks again for your time and help.

I wish I could find such explanations in books or by typing F1...

I wish you the best.

Daniel
 

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