Delivery receipt does not work!

[Guest]

I used to receive a read and delivery receipt every time I sent a message.
Now I receive a read receipt but never a delivery receipt. Both options are
checked under tools. Anyone have an answer? Thanks.

 

[Ben M. Schorr - MVP]

You can learn a lot about paranoids by following them around.

Are you sending these messages to people internal to your organization or to
people on the Internet? Have you checked your Junk-email filter? What
version of Outlook are you using? Do you really need delivery receipts if
you're getting read receipts -- clearly if the message was read then it was
delivered. When was the last time you had a message not be delivered and
you didn't receive an NDR (bounce message) for it? What do you do with the
information you receive in the delivery receipt?


--
Aloha,

-Ben-
Ben M. Schorr, OneNote-MVP
Roland Schorr & Tower
http://www.rolandschorr.com
Microsoft OneNote FAQ: http://www.factplace.com/onenotefaq.htm

**I apologize but I am unable to respond to direct requests for assistance.
Please post questions and replies here in the newsgroup. Mahalo!

 

[Diane Poremsky [MVP]]

it's a feature controlled by mail servers, not outlook. if they have it
disabled, none are returned to you. Also, antispam software may mark them as
spam or reject them.

 

[Guest]

Diane:

I'm having the same problem as the user to whom you previous replied and
I've determined that it isn't a mail server issue, since I'm able to send and
receive read receipts without a problem if I send e-mails using Outlook
Express. However, if I use Outlook XP (the read receipt function for which
used to work just fine, but no longer does) and send e-mails to myself, it
does ask me if I want to send a read receipt back to myself, but even though
I respond "yes," the receipt never arrives. (Again, if I do the same thing
in Outlook Express however, the receipt arrives fine).

I'm using Outlook XP on a Windows XP professional operating system. Any
idea why this feature that used to work fine no longer does? I've even tried
re-installing Office XP, but that hasn't solved the issue. One item of note
is that I temporarily installed the trial version of Outlook 2003, but then
decided not to pay for the upgrade, so I uninstalled it and reverted back to
Office XP. That seems to coincide to the timeframe as to when the read
receipt problem began.

Any assistance you or anyone else could give would be greatly-appreciated.

Thank you!

Ron

it's a feature controlled by mail servers, not outlook. if they have it
disabled, none are returned to you. Also, antispam software may mark them as
spam or reject them.

--
Diane Poremsky [MVP - Outlook]
Author, Teach Yourself Outlook 2003 in 24 Hours
Coauthor, OneNote 2003 for Windows (Visual QuickStart Guide)
Need Help with Common Tasks? http://www.outlook-tips.net/beginner/

I used to receive a read and delivery receipt every time I sent a message.
Now I receive a read receipt but never a delivery receipt. Both options
are
checked under tools. Anyone have an answer? Thanks.