restoring computer to prior settings

[linda gilmore]

A couple days ago, I reset my computer to a prior date
because a pop-up called Keenvalue offer somehow added
itself to what programs I had. Since this popup started,
every time it came up, if I tried to click it off, my
computer would freeze up. It would not let me remove it
from the control panel, so I went back to when I thought I
first saw it, and reset my settings to that day. Now, when
I am online and try to look at profiles in games, or try
to look at different things in a site, when I put on the
item I want to see or do, I hear a funny noise, and
nothing comes up. Help!!! How can I fix this problem.

 

[Ramesh [MVP]]

Linda,

For Prevention and to know how to protect the system from spyware:
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines:
http://mvps.org/winhelp2002/unwanted.htm

Prevent Spyware from being installed:
http://www.mvps.org/sramesh2k/Malware_Defence.htm

--
Ramesh - Microsoft MVP
http://www.mvps.org/sramesh2k
-----------------------------------------


A couple days ago, I reset my computer to a prior date
because a pop-up called Keenvalue offer somehow added
itself to what programs I had. Since this popup started,
every time it came up, if I tried to click it off, my
computer would freeze up. It would not let me remove it
from the control panel, so I went back to when I thought I
first saw it, and reset my settings to that day. Now, when
I am online and try to look at profiles in games, or try
to look at different things in a site, when I put on the
item I want to see or do, I hear a funny noise, and
nothing comes up. Help!!! How can I fix this problem.

 

[Bill]

-----Original Message-----
Linda,

For Prevention and to know how to protect the system from spyware:
Dealing with Unwanted Spyware, Parasites, Toolbars and Search Engines:
http://mvps.org/winhelp2002/unwanted.htm

Prevent Spyware from being installed:
http://www.mvps.org/sramesh2k/Malware_Defence.htm

wrote in message [email protected]...

A couple days ago, I reset my computer to a prior date
because a pop-up called Keenvalue offer somehow added
itself to what programs I had. Since this popup started,
every time it came up, if I tried to click it off, my
computer would freeze up. It would not let me remove it
from the control panel, so I went back to when I thought I
first saw it, and reset my settings to that day. Now, when
I am online and try to look at profiles in games, or try
to look at different things in a site, when I put on the
item I want to see or do, I hear a funny noise, and
nothing comes up. Help!!! How can I fix this problem.
.

In addition to following the advice from Ramesh you should
also read and heed this:
http://www3.telus.net/dandemar/security.htm

If you're interested there is an extensive explanation of
home computer security from Carnegie Mellon Sovtware
Engineering Institute here:

http://www.cert.org/homeusers/HomeComputerSecurity/#intro

Bill