Removal of Spyware also removed needed system files with MS beta1

G

Guest

My winsock stack was corrupted to the point I could not get on the internet
after running MS Antispyware beta1. I found the answer on a non-MS site after
a week of searching.

Is the full version going to fix the files that were corrupted when it's
released ?

I had a few spyware/adware files on my system that were not causing problems
to my system. MS beta found them and I asked for the beta to remove the
spyware/adware. With ad-aware and spybot I never had problems after they
removed spyware/adware software.

If a system file has been modified by malware, could MS antispyware give me
the names of the system files I might/should reinstall to get my system
functioning properly again ?

The correction I used from the CMD was "netsh winsock reset" and all was
well again.

Thanks !
 
S

Stephen More

If possible could you give a link to the site describing the corrupted
WinSock file , lately my IE won't connect but my OE will get mail and news.
steven M
 
G

Guest

Hello Stephen;

Reading the help file in MSAS you can find a lot of info like this:

Potential issue with network connectivity and Windows Firewall when removing
some programs that install a layered service provider

Some programs install layered service providers (LSPs) on computers to
gather data on your Web browsing and network activity. When you use Windows
AntiSpyware to help remove these programs, it also removes the LSPs. In some
cases Windows AntiSpyware does not properly restore the LSP configuration
data.

If this happens, you may find that your computer is unable to connect to
the Internet or your network. You may also see an error message stating that
Windows cannot start Windows Firewall service or the Internet Connection
Sharing (ICS) service.

To resolve this problem, you need to use Windows to rebuild the LSP
configuration data. The following steps apply if you are running Microsoft
Windows XP Service Pack 2 (SP2).

To use Windows to rebuild the LSP configuration data

1. Log on to your computer with an account that is part of the
Administrators group.
2. Open a command prompt window. To do this, click Start, click Run, type
cmd, and click OK.

3. At the command prompt, type netsh Winsock reset and press ENTER.
4. When the Winsock reset is finished, The command window shows the
following message:
Successfully reset the Winsock Catalog. You must restart the machine in
order to complete the reset.
If you see this message, restart your machine.

If you are not logged in with an administrator group, you will receive the
following error message:
Unable to reset the Winsock Catalog. Access is denied.
If you receive this message, log off of your computer, and log on with an
account that is part of the Administrators group. Repeat steps 2-4.

5. After you restart your computer, see the KB article at
support.microsoft.com/?scid=kb;en-us;892350 for more information.

In some instances third-party applications can be affected while connecting
to the Internet or network after you follow these steps. If you notice that
third-party applications are not properly accessing the Internet or network,
you should reinstall the application to restore network functionality.

If you are running any other version of Microsoft Windows, see the KB
article at support.microsoft.com/?scid=kb;en-us;892350 for information about
how to resolve this problem.

Good luck

Engel
 
S

Stephen More

OK
my IE 6.xx doesn't give a message it just seems to search for web sites till
it times out and there isn['t a blank page either just the background
color.

steven m
 
G

Guest

Hi Stephen

Try this steps:

1) Open up a command prompt ( start -> run -> type in -> command )
2) Type in the following "regsvr32 msvbvm60.dll" (without the quºtes).
3) Close and reboot Windows.

You can go ahead and do this--neither has any downside risk--and see if that
does the job.

Let us know whether it does, or nºt!

Good luck

Engel


Stephen More said:
OK
my IE 6.xx doesn't give a message it just seems to search for web sites till
it times out and there isn['t a blank page either just the background
color.

steven m
Engel said:
Hello Stephen;
If you are not logged in with an administrator group, you will receive the
following error message:
Unable to reset the Winsock Catalog. Access is denied.
If you receive this message, log off of your computer, and log on with an
account that is part of the Administrators group. Repeat steps 2-4.

5. After you restart your computer, see the KB article at
support.microsoft.com/?scid=kb;en-us;892350 for more information.

In some instances third-party applications can be affected while
connecting
to the Internet or network after you follow these steps. If you notice
that
third-party applications are not properly accessing the Internet or
network,
you should reinstall the application to restore network functionality.
 
S

Stephen More

i successfully entered that and ree-boted.
The IE hasn't changed, still won't.
Thnx anyhoo,
sm
Engel said:
Hi Stephen

Try this steps:
Let us know whether it does, or nºt!
Good luck
Engel
Stephen More said:
OK
my IE 6.xx doesn't give a message it just seems to search for web sites
till
it times out and there isn['t a blank page either just the background
color.
 
G

Guest

I had no internet connectivity at all, not just IE.

Have you gone into IE tools/internet options and checked your connection
settings ?

SmileyOr

Stephen More said:
i successfully entered that and ree-boted.
The IE hasn't changed, still won't.
Thnx anyhoo,
sm
Engel said:
Hi Stephen

Try this steps:
Let us know whether it does, or nºt!
Good luck
Engel
Stephen More said:
OK
my IE 6.xx doesn't give a message it just seems to search for web sites
till
it times out and there isn['t a blank page either just the background
color.
 

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