Reinstall while system infected with Blaster/Lovsan

[Kris]

Hi, I'm being swamped with people trying to get me to fix
their computers with the Blaster/Lovsan worm. Some
people decided to take it apon themselves to try to do
reinstall repair on WinXP. Now there is a error that
pops up in the Installing Window phase of setup:

Setuperr.log

Warning
Setup failed to remove the product catalog IEEXCEP.CAT
***
Warning
Setup failed to remove the product catalog SP1.CAT
***
Error
The signiture for Windows XP Home Edition is invalid.
The error code is 426.
The service has not been started.
***
Fatal Error
Setup failed to install the product catalogs. This is a
fatal error. The setup log files should contain more
information.
***

I can't find info on these errors anywhere. Please
help. I have 5 computers here with the same problem!

Thanks.

 

[Nicholas]

Attempting to perform a repair with the virus or worm still
running is not going to work. I would suggest doing the following:

Read and follow the procedures outlined in the following articles:

What You Should Know About the Blaster Worm
http://www.microsoft.com/security/incident/blast.asp

W32.Blaster.Worm Removal Tool
http://securityresponse.symantec.com/avcenter/venc/data/w32.blaster.worm.removal.tool.html

MS03-026: Buffer Overrun in RPC Interface May Allow Code Execution
http://support.microsoft.com/?kbid=823980

MS-MVP Kelly Theriot's Excellent Repair Solution:
http://www.kellys-korner-xp.com/xp_qr.htm#rpc


**** You need to make sure you have a FIREWALL enabled ****


Open XP's "Help and Support" and type: FIREWALL , and hit enter.
Click on the topic titled "Enable or Disable Internet Connection Firewall".

Essential Security Tools for Home Office Users
http://www.microsoft.com/technet/tr...l=/technet/columns/security/5min/5min-105.asp

Last, but not least, consider purchasing and installing a good
internet security package, such as:

Norton Internet Security 2003
http://www.symantec.com/sabu/nis/nis_pe/

-- Includes Norton AntiVirus 2003
-- Includes Norton Personal Firewall
-- Includes prevention of annoying web pop-ups
-- Includes Parental Controls
-- All in one, easy-to-install & manage package



--
Nicholas

---------------------------------------------------------------------


| Hi, I'm being swamped with people trying to get me to fix
| their computers with the Blaster/Lovsan worm. Some
| people decided to take it apon themselves to try to do
| reinstall repair on WinXP. Now there is a error that
| pops up in the Installing Window phase of setup:
|
| Setuperr.log
|
| Warning
| Setup failed to remove the product catalog IEEXCEP.CAT
| ***
| Warning
| Setup failed to remove the product catalog SP1.CAT
| ***
| Error
| The signiture for Windows XP Home Edition is invalid.
| The error code is 426.
| The service has not been started.
| ***
| Fatal Error
| Setup failed to install the product catalogs. This is a
| fatal error. The setup log files should contain more
| information.
| ***
|
| I can't find info on these errors anywhere. Please
| help. I have 5 computers here with the same problem!
|
| Thanks.

 

[Kris]

I know it doesn't work... I'm saying I'm trying to fix
the problem after someone else has already tried to
reinstall winxp. I'm just wondering if there is a
solution that anyone has found, or if I need to tell the
user to do a fresh install of the OS and reinstall all
their programs.

Thanks in advance.