Recover deleted items error

[Gary Kaplan]

When I attempt to recover a deleted folder using Outlook 2003 I get a error
message "Outlook was unable to recover some or all of the items in this
folder." We are connecting to Exchange 2003.

I can find solutions for this message if I was trying to recover a public
folder, but I am trying to recover a folder in my Inbox.

Any help would be greatly appreciated.

 

[K. Orland]

This may depend upon the amount of time set on the server to allow Deleted
Item Recovery. It may not be set, it may be set at a few days, or even
longer. Do you know how many days the Exchange server is set to save Deleted
Items?

 

[Gary Kaplan]

The retention time is 7 days. The user was cleaning up the mailbox
yesterday and accidently deleted too many folders.

 

[K. Orland]

I just tested it myself by deleting one of the folders I created for email.
It goes to my Deleted Items folder as a subfolder. There is a + sign beside
Deleted Items. If I expand it, the folder is there. Once I empty my Deleted
Items Folder, it goes into Recover Deleted Items. You can see it's a folder
by the icon. After deleting the folder, did the user empty their Deleted
Items folder or not?

 

[Gary Kaplan]

The user emptied there deleted items folder. When they went in to recover
deleted items, all of their deleted mail folder showed. They were able to
recover all but 1 folder. When they attempt to recover the one folder, that
is when they get the message.

 

[K. Orland]

You may want to refer this to the Exchange group in this case since the issue
is at that end.
Can you find the newsgroup?

 

[Gary Kaplan]

Yes. Thanks for your assistance

You may want to refer this to the Exchange group in this case since the
issue
is at that end.
Can you find the newsgroup?