Re-install XP = NO PRINTER!!! PLS> HELP!!!!

G

Guest

k, yesterday I had to re-install windows XP, and now the printer will not work. It's a Lexmark Z55. I have it plugged into the right spot, but printer does not work. SOMETIMES IT DOES PRINT A JOB AFTER I LOG OFF! What's up with that! Stayed on the phone for hours with DELL and Lexmark, but they aren't solving the problem. thanks for any advice
 
G

Grumpy Aero Guy

sounds like the driver/software is dorked up...

maybe you already tried this....but, here goes:

Option 1:

-Disconnect printer via USB cable
-COMPLETELY uninstall ALL printer drivers/printer software (I mean
EVERYTHING). i.e. make compooter forget that that printer even existed. If
the printer is one of those 3 in 1 jobbers, make sure you uninstall the fax
software, the lexmark 3-in-1 software and ALL software and drivers it
installed.
-reboot
-check again that you uninstalled EVERYTHING associated with that printer
(patiently scroll through the ENTIRE add/remove programs list for anything
lexmark)
-re-boot AGAIN if necessary / if you forgot something.
-check lexmark web site and DL LATEST driver for that printer, if different
from the one shipped with it.
-by follow installation directions that came with the printer, re-install
it.

This should work. I DO know (and have experienced) that lexmark printers
tend to be tempramental wrt drivers/software, erpecially with Dells, oddly
enough, as dell printers are lexmark licensed. I had to reinstall one
(Lexmark) once or twice WITHOUT having re-installed XP. Still never worked
quite right.

OR.... Option 2:

-use the lexmark for target practice / back your pick-up over it / practice
shot-put with it (preferably on concrete)
-buy an HP printer (Sam's usually has killer prices on HP stuff)


BTW....I opted for option 2 , not ONE problem since. :)

Hope this helps.
--


Frank Bachman
(Grumpy Aero Guy)


colleen said:
k, yesterday I had to re-install windows XP, and now the printer will not
work. It's a Lexmark Z55. I have it plugged into the right spot, but
printer does not work. SOMETIMES IT DOES PRINT A JOB AFTER I LOG OFF!
What's up with that! Stayed on the phone for hours with DELL and Lexmark,
but they aren't solving the problem. thanks for any advice
 

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