Jorge said:
Hi,
AVG 8.0 continuously notifies this morning that
"c:\WINDOWS\system32\vtUlJbyw.dll" is a virus.
I could not find a single file on vtUlJbyw.dll when googled.
I believe that this file introduced when YouTube Downloader was
installed. I could not remove this file under safe mode.
Could someone tell me whether this is a virus or not?
Jorge
It probably is non-viral malware, which can be just as bad. It's common that
malware files are randomly named so unsurprising that you found nothing on
Google. In fact, finding nothing on Google is a strong indication that a
file is malware.
Go through these general malware removal steps systematically -
http://www.elephantboycomputers.com/page2.html#Removing_Malware
Include scanning with David Lipman's Multi_AV and follow instructions to do
all scans in Safe Mode.
http://www.elephantboycomputers.com/page2.html#Multi-AV - instructions
http://tinyurl.com/yoeru3 - download link and more instructions
You can also check to see if there are targeted removal steps for your
malware here:
Bleeping Computer removal how-to's -
http://www.bleepingcomputer.com/forums/forum55.html
When all else fails, get guided help. Choose one of the specialty forums
listed at the first link. Register and read its posting FAQ. DO NOT POST
LOGS IN THE MS NEWSGROUPS.
Standard disclaimer: I can't see and test your computer myself, so these are
just suggestions based on many years of being a professional computer tech;
suggestions based on what you've written. You should not take my
suggestions as a definitive diagnosis. If you can't do the work yourself
(and there is no shame in admitting this isn't your cup of tea), take the
machine to a professional computer repair shop (not your local equivalent
of BigComputerStore/GeekSquad). Please be aware that not all local shops
are skilled at removing malware and even if they are, your computer may be
so infested that Windows will need to be clean-installed. If possible, have
all your data backed up before you take the machine into a shop.
Malke
