Profile Folder (Can't Delete)

G

Guest

I have an old profile which I have removed along time ago from AD.
I have the remnants of the profile folder, I can rename it, but I can't
delete it.

When I try it gives me the error message wsp_icon.exe: Access is denied
The source file may be in use. This file is in \profile\application data\
microsoft\installer\{8C7A59A8-9ABE-459A-9A93-08C281A264}

The subdirectories of this profile also contains wordpfct.wpd & .wpg that
it refuses to let me delete, even in safe mode. Any ideas would be
greatly appreciated.

Cheers,

John
 
P

Pegasus \(MVP\)

John McLagan said:
I have an old profile which I have removed along time ago from AD.
I have the remnants of the profile folder, I can rename it, but I can't
delete it.

When I try it gives me the error message wsp_icon.exe: Access is denied
The source file may be in use. This file is in \profile\application data\
microsoft\installer\{8C7A59A8-9ABE-459A-9A93-08C281A264}

The subdirectories of this profile also contains wordpfct.wpd & .wpg that
it refuses to let me delete, even in safe mode. Any ideas would be
greatly appreciated.

Cheers,

John

Try deleting in while in Safe Mode.
 
J

Jason Hall [MSFT]

--------------------
From: =?Utf-8?B?Sm9obiBNY0xhZ2Fu?= <[email protected]>
Subject: Profile Folder (Can't Delete)
Date: Wed, 9 Jun 2004 18:26:32 -0700

I have an old profile which I have removed along time ago from AD.
I have the remnants of the profile folder, I can rename it, but I can't
delete it.

When I try it gives me the error message wsp_icon.exe: Access is denied
The source file may be in use. This file is in \profile\application data\
microsoft\installer\{8C7A59A8-9ABE-459A-9A93-08C281A264}

The subdirectories of this profile also contains wordpfct.wpd & .wpg that
it refuses to let me delete, even in safe mode. Any ideas would be
greatly appreciated.

Cheers,

John
---------------------

Run the "Handle" utility form www.sysinternals.com to try and identify a
process that has an open handle on the file(s) you are trying to delete.
If that doesn't help you then you can boot to the Recovery Console and
delete the files.


--
~~ JASON HALL ~~
~ Performance Support Specialist,
~ Microsoft Enterprise Platforms Support
~ This posting is provided "AS IS" with no warranties, and confers no
rights.
~ Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm
~ Note: For the benefit of the community-at-large, all responses to this
message are best directed to the newsgroup/thread from which they
originated.
 
G

Guest

Jason Hall said:
---------------------

Run the "Handle" utility form www.sysinternals.com to try and identify a
process that has an open handle on the file(s) you are trying to delete.
If that doesn't help you then you can boot to the Recovery Console and
delete the files.


--
~~ JASON HALL ~~
~ Performance Support Specialist,
~ Microsoft Enterprise Platforms Support
~ This posting is provided "AS IS" with no warranties, and confers no
rights.
~ Use of included script samples are subject to the terms specified at
http://www.microsoft.com/info/cpyright.htm
~ Note: For the benefit of the community-at-large, all responses to this
message are best directed to the newsgroup/thread from which they
originated.

Jason -

I booted into the Recovery Console and was still unable to delete these files.
Same error message. The "handle" utility did not show any of these 3 files
as being open.

Any other suggestions?
 
P

Pegasus

I such cases I usually get out the heavy artillery. It currently
consists of two canons:

- Temporarily install the disk as a slave disk in some other
Win2000/XP PC, then get rid of the folder.
- Boot the machine with a BART PE CD, then delete the
folder.

The latter is an extremely useful tool, and it's free too. Here
is what you need to make one:
- A Bart PE tool kit (www.bootdisk.com)
- A WinXP Professional CD (no licence key required)
- A CD burner
 
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Problem solved

Check the accounts in Security. There will probably be only two: SYSTEM and a "phantom" account (something like S-1-5-21-2721220333-etc, the deleted owner of the profile).
Add the Administrators account, grant it full control and you'll be able to delete both wordpfct.wpg and wordpfct.wpd

(My Windows is in Spanish, so the options might be named a little different)
To check the accounts:
Right click on the file icon, Properties, Security

To add the Administrators account:
Add, Search in All directory
Type Administrators until it appears, then Add
Mark the Total control bpx
Accept

Delete the file
 

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