Probs after XP Not Genuine messge - help desp needed

[Guest]

Hi, Im having real problems. We got the XP not genuine message and we didnt
know it wasnt. We decided to purchase the upgrade and this was on its way to
us at our outlook express mail account.

The problem is that for the last two days I cannot access the internet or
outlook express or anything. I have phoned my isp and they say its a windows
issue. I cannot get on the internet to check anything out (using a neighbours
pc for this).

Does anyone have any ideas how I can get anything to work? I cant get into
my mail to make the copy a genuine one but it appears windows has done
something to remove my access. I have tried system restore but for every date
I have tried it says it cannot restore from the point on that date.

 

[TaurArian [MS-MVP]]

Have you contacted your ISP, you may be able to check your undownloaded email
from another computer via the ISP server. I do it regularly when away.

Courtesy of MowGreen [MVP 2003-2006]

Post your issues and express your opinions concerning the latest WGA
Tool in these MS Forums:
http://forums.microsoft.com/Genuine/default.aspx?ForumGroupID=125&SiteID=25

WGA Validation Problems - Browser settings, security settings, or other
issues with our validation process.
http://forums.microsoft.com/Genuine/ShowForum.aspx?ForumID=442&SiteID=25

Genuine Benefits
Why be Genuine? What's in it for you?
http://forums.microsoft.com/Genuine/ShowForum.aspx?ForumID=443&SiteID=25

Feedback and Comments
Talk to us! We'd love to know how to make the validation process more
streamlined!
http://forums.microsoft.com/Genuine/ShowForum.aspx?ForumID=444&SiteID=25

There are folks from MS in those forums who respond to posts. Give them
your feedback !


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===========================
TaurArian [MS-MVP] 2005-2006
===========================
http://www.dts-l.org/goodpost.htm
"Need more help? http://support.microsoft.com/?scid=ph;en-us;6527


| Hi, Im having real problems. We got the XP not genuine message and we didnt
| know it wasnt. We decided to purchase the upgrade and this was on its way to
| us at our outlook express mail account.
|
| The problem is that for the last two days I cannot access the internet or
| outlook express or anything. I have phoned my isp and they say its a windows
| issue. I cannot get on the internet to check anything out (using a neighbours
| pc for this).
|
| Does anyone have any ideas how I can get anything to work? I cant get into
| my mail to make the copy a genuine one but it appears windows has done
| something to remove my access. I have tried system restore but for every date
| I have tried it says it cannot restore from the point on that date.
| --
| Novice dumb blonde