Problems with add new hardware installing printer

G

Guest

I added 4 Hp 1320 printers to 4 computers and the software installed okay
with add new hardware option but now about every 30 seconds the mouse pointer
changes to an hour glass. I contacted Hp and they said that I had to install
the printer without the new hardware wizard but I can't get windows to not
run the add new hardware wizard it automatically installs the printer before
I have a chance to install it manually and it doesn't give me a chance to
cancel. Any input would be appreciated. It is very annoying.
 
G

Guest

I tried that. Once I plug the usb cable into the computer when the software
asks for it I get a bubble down by the time saying that it found new hardware
and is installing it and by the time I am done with the cd install the bubble
says your new hardware has been installed and is ready to use.

Cari (MS-MVP) said:
See:
http://www.coribright.com/windows/Article One.htm

Do NOT connect the printer to the PC until the software tells you to do so.
 
C

Cari \(MS-MVP\)

That's how it should work!
--
Cari (MS-MVP Windows Client - Printing, Imaging & Hardware)
www.coribright.com

Twila said:
I tried that. Once I plug the usb cable into the computer when the
software
asks for it I get a bubble down by the time saying that it found new
hardware
and is installing it and by the time I am done with the cd install the
bubble
says your new hardware has been installed and is ready to use.
 

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