Problems replying with word

[Guest]

I have a colleague who has been using Word to compose her E-Mails with no
problems. However today when she tried to reply to an E-Mail, outlook just
sat there looking pretty with the egg timer.
But when options is changed to using outlook to compose E-Mails it works
fine.

Any ideas what could have caused this and how to fix it

Thanks

 

[Roady [MVP]]

"outlook just sat there looking pretty"
Should I conclude from this you are using Outlook 2003? ;-)

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
I have a colleague who has been using Word to compose her E-Mails with no
problems. However today when she tried to reply to an E-Mail, outlook just
sat there looking pretty with the egg timer.
But when options is changed to using outlook to compose E-Mails it works
fine.

Any ideas what could have caused this and how to fix it

Thanks

 

[Guest]

Sorry using Outlook 2002

 

[Roady [MVP]]

If it is caused by a hanging process a reboot of the computer should fix it
for sure.
Do you get any error meesages?
Does it work when creating a new mail or replying to a new mail?
Tried a repair on Office already?

 

[Guest]

Rebooting hasn't solved it.
No Error messages.
Doesn't work when creating new mail and replying to mail
How do I repair office ?

If it is caused by a hanging process a reboot of the computer should fix it
for sure.
Do you get any error meesages?
Does it work when creating a new mail or replying to a new mail?
Tried a repair on Office already?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Sorry using Outlook 2002

"outlook just sat there looking pretty"
Should I conclude from this you are using Outlook 2003? ;-)

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
I have a colleague who has been using Word to compose her E-Mails with no
problems. However today when she tried to reply to an E-Mail, outlook just
sat there looking pretty with the egg timer.
But when options is changed to using outlook to compose E-Mails it works
fine.

Any ideas what could have caused this and how to fix it

Thanks

 

[Roady [MVP]]

Insert the CD-> load setup and choose repair. You might need to reapply the
Office Service Packs and hotfixes.

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Rebooting hasn't solved it.
No Error messages.
Doesn't work when creating new mail and replying to mail
How do I repair office ?

If it is caused by a hanging process a reboot of the computer should fix
it
for sure.
Do you get any error meesages?
Does it work when creating a new mail or replying to a new mail?
Tried a repair on Office already?

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003


-----
Sorry using Outlook 2002

"outlook just sat there looking pretty"
Should I conclude from this you are using Outlook 2003? ;-)

--
Robert Sparnaaij [MVP-Outlook]
Coauthor, Configuring Microsoft Outlook 2003
http://www.howto-outlook.com/
Outlook FAQ, HowTo, Downloads, Add-Ins and more

-----
I have a colleague who has been using Word to compose her E-Mails with
no
problems. However today when she tried to reply to an E-Mail, outlook
just
sat there looking pretty with the egg timer.
But when options is changed to using outlook to compose E-Mails it
works
fine.

Any ideas what could have caused this and how to fix it

Thanks