Problems printing OE messages

N

Nuno Barros

Hi,

When I print any message from my OE6 (Windows XP Home Edition) it only prints the header. The message body is not printed.
Already checked printer configurations, changed printer settings in IE6, reinstalled the printer, tested to another printer and I always get the same problem.
Can anyone give me a help about this problem ?

Thanks and best regards.

Nuno Barros
 
G

Gary Tsang

Hi,

Have you tried doing a print preview? Does the print preview look ok?

--
Gary Tsang
Microsoft MVP - Windows XP Shell/User
http://www.microsoft.com/mvp


Hi,

When I print any message from my OE6 (Windows XP Home Edition) it only
prints the header. The message body is not printed.
Already checked printer configurations, changed printer settings in IE6,
reinstalled the printer, tested to another printer and I always get the same
problem.
Can anyone give me a help about this problem ?

Thanks and best regards.

Nuno Barros
 
M

mac

Hi,

When I print any message from my OE6 (Windows XP Home Edition) it only
prints the header. The message body is not printed.
Already checked printer configurations, changed printer settings in IE6,
reinstalled the printer, tested to another printer and I always get the same
problem.
Can anyone give me a help about this problem ?

Thanks and best regards.

Nuno Barros

Try this?
In IE not OE. OE uses IE for printing.

Disable the Auto-Select option for encoding.
To do so, on the View menu, point to Encoding, and then click to clear
Auto-Select.
 
N

Nuno Barros

Hi,

The selected encoding was Unicode-UTF8, and whenever I changed it to another
option (auto-select, western-european(windows) or any other), after
restarting IE it changed back to Unicode-UTF8 and the problem remains.
 
R

Robert Aldwinckle

....
When I print any message from my OE6 (Windows XP Home Edition)
it only prints the header. The message body is not printed.

This could be a variation of the About_Blank[1] problem
people are having. First try:

regsvr32 inetcomm.dll

(We're not sure why this is necessary all of a sudden
but there is some speculation that use of a Norton product
may be a common factor.)

If you like you could also simulate what W2K user would get
from an IE Repair:

(excerpt from previous post)

<excerpt>
regsvr32 /i browseui.dll
regsvr32 /i shdocvw.dll
regsvr32 /i mshtml.dll
regsvr32 mshtmled.dll
regsvr32 actxprxy.dll
regsvr32 /i urlmon.dll

What that represents is the set of re-registrations which
FixIE.inf indicates would be done for Base.W2K.AddReg

N.B. that neither mshtmled.dll nor actxprxy.dll have an entry point
called DllInstall and hence the /i option can not be used for them.

Neither msjava.dll nor shell32.dll are referred to by FixIE.inf
but those are two other modules which are often suggested to XP users
as needing re-registration for repairing in various circumstances.

Note that such re-registrations are normally done by an IE Repair
during a boot while nothing is running so at the very least I think
that it would be best to ensure that iexplore.exe is not active in your
task list. (Close all visible IE windows and then check that the
iexplore.exe is not in the list of Processes in Task Manager.
Ctrl-Shift-Esc,Ctrl-Tab,i,i,...)
</excerpt>

BTW you could make use of Gary's suggestion (to use Print Preview)
by using Message, Forward as Attachment (Alt-M,d) and then dragging
that to an IE window and using its Print Preview command (Alt-F,v).
Unfortunately, it is no longer as straightforward as it once was because
before IE will let you see it you would have to go into the TIF subfolder
and rename the *.eml file to *.mht; then change the extension on the
Address bar too and press Enter.

Simplest way to do the rename that I have found is to open the TIF viewer
(Alt-T,O,Alt-S,V), then append \Content.IE5\
That opens a drop-down list of the TIF subfolders; so continue appending
the one that your document seems to be in. E.g. copy it from the
Address bar of the first IE window and paste it in to the Address bar
of your TIF viewer. Next copy that whole pathname to clipboard
(Alt-d,Ctrl-c) and switch to a command window. Start typing cd /d
(plus a trailing space) and paste in the path (Alt-Space,E,P) and hit Enter.
Do a dir *.eml (or *.nws as the case may be). (That's JIC because
there is probably only one file there with that extension.) In any case,
rename it: ren *.eml *.mht. Switch back to your IE document window
and change the name in the Address bar: Alt-d,End,Ctrl-Backspace,mht
and Enter.

Then you should be able to use Print Preview. (Alt-F,v)

An alternative to all of the above would be to use Steve Cochrane's
OETool for its Fullscreen command and Ctrl-P once that is showing.
However, you won't be able to do a Print Preview there.


HTH

Robert Aldwinckle
---
 

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