G
Guest
I downloaded and installed Genuine Advantage Validation Tool KB892130 (GAVT)
on 4/13. Problems started with both Excel and Word (Office 2000). I
downloaded and installed the --fwlink/?linked=52012 as suggested in previous
posts. This came back as genuine. The problems in Excel and Word are in the
File/Open and Save As windows--clicking on the down arrow in the 'Look in'
window stops the applications and the only way to recover is to "X" out, thus
losing all data. The work around is to use the up and back arrows, getting
to the desired folder that way instead of using the arrow in the "My
Documents" window to bring up all folders. I looked in the "add/remove" list
to see if the GAVT could be removed, but it is not there. What happened and
what can I do to fix this problem???
on 4/13. Problems started with both Excel and Word (Office 2000). I
downloaded and installed the --fwlink/?linked=52012 as suggested in previous
posts. This came back as genuine. The problems in Excel and Word are in the
File/Open and Save As windows--clicking on the down arrow in the 'Look in'
window stops the applications and the only way to recover is to "X" out, thus
losing all data. The work around is to use the up and back arrows, getting
to the desired folder that way instead of using the arrow in the "My
Documents" window to bring up all folders. I looked in the "add/remove" list
to see if the GAVT could be removed, but it is not there. What happened and
what can I do to fix this problem???