Problems connecting to a printer via a print server with Vista

[Chris]

I have previously connected seven laptops running XP Home to an HP 3500
colour laserjet printer, wirelessly, via a Netgear DG834G router and a
54WGPS606 printer server, using the installation CD provided by HP, with no
problems.
I am now trying to connect another laptop running Vista Home, and when I get
to the stage where I enter the IP address of the printer server, I just get
an error message saying that Vista can't find the printer.
All the rest of the network works perfectly, the XP machines can see the
Vista machine, and vice versa - any suggestions ?

 

[Alan Morris [MSFT]]

can you ping the device from the laptop?



--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Chris]

No I can't - but neither can I ping it from the XP ones which work OK !

 

[Alan Morris [MSFT]]

I'm not sure how that could even work

This is HP software or something that came with the print server?

--
Alan Morris
Windows Printing Team
Search the Microsoft Knowledge Base here:
http://support.microsoft.com/search/?adv=1

This posting is provided "AS IS" with no warranties, and confers no rights.

 

[Chris]

It's a standard HP installation CD which came with the printer.