Problem with Windows XP, Norton Internet Security 2007 or Word 200

[Guest]

I am posting this here as I am not sure whether it is a Windows XP problem,
or a problem with NIS 2007 or Word 2002.

I am currently using Norton Internet Security 2007 and have Microsoft Word
2002 and Works 7.

I occasionally check the Log Viewer of Norton Internet Security and have
noticed that I regularly get the following entires under the heading Symantec
Resourse Protector>Alerts

The entires are always the same, apart from the PID number and are as follows:

<Date> <Time> Unauthorise Access Logged

Event Details
Actor: C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE 10\WINWORD.EXE (PID=168
(different number on each occasion)
Target: \REGISTRY\MACHINE\SOFTWARE\Symantec\Common Client\ccService\Channels\
Action: Unauthorised access
Reaction: Unauthorised access stopped

Can anyone throw any light on this apparent problem. Is there some thing I
can or should do in either NIS2007 or Word 2002 to prevent this apparent
security problem.

Needless to say all my products are always fully updated.

 

[Ray Shafranski]

I am posting this here as I am not sure whether it is a Windows XP problem,
or a problem with NIS 2007 or Word 2002.

I am currently using Norton Internet Security 2007 and have Microsoft Word
2002 and Works 7.

I occasionally check the Log Viewer of Norton Internet Security and have
noticed that I regularly get the following entires under the heading
Symantec
Resourse Protector>Alerts

The entires are always the same, apart from the PID number and are as
follows:

<Date> <Time> Unauthorise Access Logged

Event Details
Actor: C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE 10\WINWORD.EXE (PID=168
(different number on each occasion)
Target: \REGISTRY\MACHINE\SOFTWARE\Symantec\Common
Client\ccService\Channels\
Action: Unauthorised access
Reaction: Unauthorised access stopped

Can anyone throw any light on this apparent problem. Is there some thing
I
can or should do in either NIS2007 or Word 2002 to prevent this apparent
security problem.

Needless to say all my products are always fully updated.

Uninstall NIS & bin it.

 

[Guest]

Very helpfull I must say!
--
EricG

Uninstall NIS & bin it.

 

[Alias]

Very helpfull I must say!

Good advice. Norton is famous for screwing up computers. The problem,
however, is that it's hard to remove. Go to Semantec's web site and
download the uninstall tool. Then, download and install Avast! for your
anti virus, www.avast.com and Comodo for your firewall, www.comodo.com/
Both are free.

You'll be thankful you did, trust me.

 

[Newbie Coder]

EGA,

Open NIS, go to the FIREWALL. Click on the PROGRAMS tab & give WINWORD.EXE
'Permit Always' access. Maybe its set to 'Automatic' or 'Custom'. If it's not in
the list, click ADD & go to Program Files... find the application & add with
'Permit Always' access

Another thing you can do as you have a Home Product is ask Symantec Live Help

http://www.symantec.com/home_homeoffice/support/productdetail/contact_ts.jsp?pvid=nis_2007

As for the others who state you should bin it are free to express their own
opinion but this advice seems to be escalating due to the pyramid reading of the
users; One person says it & a few more read it. They pass on what they read to
others & more read it... Before you know it 1 million people have said the same
thing starting from one person who obviously has no idea to start with

--
Newbie Coder
(It's just a name)

 

[Frank Saunders, MS-MVP OE/WM]

I thought it was good advice.

 

[Ken Blake]

I thought it was good advice.

It was, although EGA doesn't realize it.

 

[Newbie Coder]

Frank/Ken

This advice coming from 2 MVP who use AVG with its own Adware BHO or AVAST that
doesn't pick up a virus or Sophos that is totally useless. Just 3 products that
should never be recommended

 

[Peter Foldes]

EGA

This is caused by NIS. This same issue has been posted and answered in the MS Office newsgroups many times.

Uninstall Norton as per their uninstall tool available from the Symantec site. Then install either AVG or Avast which will do just as a good job if not better.

http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

 

[Guest]

Thanks for all the responses. Whilst some of you might think that telling me
to uninstall NIS and use alternative is good advice it actually does not
address my problem. However, the problem has now been solved.

 

[Newbie Coder]

EGA,

I replied to your problem previously. Look back & you'll see

--
Newbie Coder
(It's just a name)

Thanks for all the responses. Whilst some of you might think that telling me
to uninstall NIS and use alternative is good advice it actually does not
address my problem. However, the problem has now been solved.

site. Then install either AVG or Avast which will do just as a good job if not
better.

 

[Poprivet]

Good advice. Norton is famous for screwing up computers. The problem,
however, is that it's hard to remove. Go to Semantec's web site and
download the uninstall tool. Then, download and install Avast! for
your anti virus, www.avast.com and Comodo for your firewall,
www.comodo.com/ Both are free.

You'll be thankful you did, trust me.

"Trust me". Every time I hear/see/read that phrase, a skinny, dirty,
haggard little street thug comes to mind. Trust you? Not for love nor
money!
Besides, you're wrong.

Pop`

 

[Poprivet]

EGA

This is caused by NIS. This same issue has been posted and answered
in the MS Office newsgroups many times.

Uninstall Norton as per their uninstall tool available from the
Symantec site. Then install either AVG or Avast which will do just as
a good job if not better.

There is no way you can know that's caused by NIS. The "many times" you
mentioned has always come from closed minds and parrots. You sound like a
parrot.
Neither AVG nor AVAST are equal to or superior to NAV. And equating them
to NIS is silly - there is no equivalency that way. NIS is NOT NAV.

With the information given by the OP there is no way you should have even
bothered to give your closed minded response let alone anything else.

 

[Poprivet]

Thanks for all the responses. Whilst some of you might think that
telling me to uninstall NIS and use alternative is good advice it
actually does not address my problem. However, the problem has now
been solved.

Appreciate your posting that; I was about to go back and respond to your
original post with a couple of questions for more background. Thanks.

Regards,

Pop`

 

[Jack Ass]

Frank/Ken

This advice coming from 2 MVP who use AVG with its own Adware BHO or AVAST that
doesn't pick up a virus or Sophos that is totally useless. Just 3 products that
should never be recommended

Actually there is an unwritten agreement between MVPs to support each
other in order to belong to the club!! You scratch mine, I'll scratch
yours type!!

to get MVP, one need to sleep with another so that recommendation is
easy to come by!!

 

[Guest]

Hi

For Newbie Coder - sorry I missed your post and thanks for your advice. I
did try permitting winword.exe full access in NIS Firewall but that didn't
stop the error messages. I have since used the Symantec online chat to
resolve the problem which required me to go to NIS Auto Protect and under
Miscellaneous I had to uncheck the box "turn on scanning of Microsoft
Products". This doesn't apparently leave these products unprotected.

For the others that responded
I have used Norton products ever since I bought my first PC and have never
found any problems with their software. I did research other alternatives
but didn't find one that didn't have problems of one sort or another for many
users. I think the biggest problem with any anti-virus/firewall product is
for a lay person to understand their workings to an extent that they can
tailor them to their specific needs without relying on the default settings -
these do not always do the business in some cases.

 

[Unknown]

Your last sentence is emotional and not fact. If you follow these newsgroups
with any regularity you'll find literally thousands of users having problems
with Norton.

 

[Paul Randall]

Thanks for telling us what worked.

-Paul Randall

 

[Newbie Coder]

Jack Ass,

You made me laugh.

 

[Newbie Coder]

EricG,

Nicely said

I have used Norton products Since Norton Antivirus 5, 2000, 2001 then moved to
corporate versions & never once had a problem with it. Neither have anyone I
know just a few people in the newsgroup with their pyramid reading

If anyone has the money then I would recommend SAVCE over the Home Products

As for poprivet - enough said