problem with windows installer

[Guest]

system: Win XP Prof german with latest patche
I have a problem with windows installer: it cannot be accessed. whenever I try to install/deinstall software using MSI I get the message that the access is denied. Also applying knowledge base artikel 315346 and resetting all the system rights wit
secedit /configure /db %temp%\temp.db /cfg “%systemroot%\security\templates\setup security.inf†doesn´t help. I´ve tried to reset the system to a former system recovery point where I know it worked but it also doesn´t help
Any idea what else I can do?

Thanks
Ulric

 

[Carey Frisch [MVP]]

Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

Visit http://www.kellys-korner-xp.com/xp_tweaks.htm and scroll down to
Item No. 94 (Windows Installer Fix).

[Courtesy of Kelly Theriot, MS-MVP]

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

---------------------------------------------------------------------------------------------------------


| system: Win XP Prof german with latest patches
| I have a problem with windows installer: it cannot be accessed. whenever I try to install/deinstall software
using MSI I get the message that the access is denied. Also applying knowledge base artikel 315346 and
resetting all the system rights with
| secedit /configure /db %temp%\temp.db /cfg “%systemroot%\security\templates\setup security.inf†doesn´t
help. I´ve tried to reset the system to a former system recovery point where I know it worked but it also
doesn´t help.
| Any idea what else I can do?
|
| Thanks,
| Ulrich

 

[Ulrich Kobsa]

Description of the Windows Installer CleanUp Utility
http://support.microsoft.com/default.aspx?scid=kb;en-us;290301

Visit http://www.kellys-korner-xp.com/xp_tweaks.htm and scroll down to
Item No. 94 (Windows Installer Fix).

[Courtesy of Kelly Theriot, MS-MVP]

Carey,

I´ve just installed the installer fix, but it doesn´t help. And also
CleanUp Utility is not the thing I´m looking for: at the moment I´m
also not able to install a new programm that is using MSI.

I´m not able to start the installer service manually or call msiexec
from command line. I always get an 'access denied'.


But thanks for your hints.
Ulrich

 

[Carey Frisch [MVP]]

"The Windows Installer Service Could Not Be Accessed" Error Message
http://support.microsoft.com/default.aspx?scid=kb;en-us;315353&Product=winxp

--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

-------------------------------------------------------------------------------


|
| Carey,
|
| I´ve just installed the installer fix, but it doesn´t help. And also
| CleanUp Utility is not the thing I´m looking for: at the moment I´m
| also not able to install a new programm that is using MSI.
|
| I´m not able to start the installer service manually or call msiexec
| from command line. I always get an 'access denied'.
|
|
| But thanks for your hints.
| Ulrich
|
| --
| Ulrich Kobsa
| Posted using XanaNews 1.16.3.1

 

[Ulrich Kobsa]

"The Windows Installer Service Could Not Be Accessed" Error Message
http://support.microsoft.com/default.aspx?scid=kb;en-us;315353&Product
=winxp

Thanks, I´m aware of this article. I´ve tried the steps described in
it and it doesn´t work:
SYSTEM has full access on HKEY_CLASSES_ROOT. But I cannot use
msiexec.exe /unregister as it tells me: access denied.

Is there a way to find out, which permission is violated when trying to
execute msiexec?


best regards,
Ulrich

 

[Carey Frisch [MVP]]

There are may be installer issues due to inadequate permissions on the following registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\INTEL

Open Regedit. Navigate to the registry key, select Security, and then click Permissions.
Verify that the following permissions are set up for the registry key:

Administrator Full Control
Creator Owner Full Control
Everyone Special Access (all but Create Link, Write DAC and Write Owner)
System Full Control

NOTE: You may not have all the above listings set up for your registry key.
For those listed, ensure that the permissions are set as above.
When modifying the registry key, check "Replace permissions on existing sub keys."


--
Carey Frisch
Microsoft MVP
Windows XP - Shell/User

Be Smart! Protect your PC!
http://www.microsoft.com/security/protect/

-------------------------------------------------------------------------------------------

|
| Thanks, I´m aware of this article. I´ve tried the steps described in
| it and it doesn´t work:
| SYSTEM has full access on HKEY_CLASSES_ROOT. But I cannot use
| msiexec.exe /unregister as it tells me: access denied.
|
| Is there a way to find out, which permission is violated when trying to
| execute msiexec?
|
|
| best regards,
| Ulrich
|
| --
| Ulrich Kobsa
| Posted using XanaNews 1.16.3.1

 

[Ulrich Kobsa]

There are may be installer issues due to inadequate permissions on
the following registry key:

HKEY_LOCAL_MACHINE\SOFTWARE\INTEL

Open Regedit. Navigate to the registry key, select Security, and then
click Permissions. Verify that the following permissions are set up
for the registry key:

Administrator Full Control
Creator Owner Full Control
Everyone Special Access (all but Create Link, Write DAC and Write
Owner) System Full Control

NOTE: You may not have all the above listings set up for your
registry key. For those listed, ensure that the permissions are set
as above. When modifying the registry key, check "Replace
permissions on existing sub keys."

interesting, this registry key doesn´t exist on my machine here. Could
this be because it is an AMD processor?

I only found an intel key in HKEY_CURRENT_USER\SOFTWARE . Should I use
this one?


best regards,
Ulrich